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Audi Allentown - Service Center

Allentown, PA

4.8
847 Reviews

847 Reviews of Audi Allentown - Service Center

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November 06, 2024

Everything was great. There was no courtesy vehicle available. But that was my only issue and I knew that upfront. More

by Dcarty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

Thank you for the great review, Dcarty! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

November 05, 2024

The service people were so kind and helpful. I appreciate all the didto help me. Thanks Molly! More

by randiwas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 05, 2024

Service was timely, friendly and as expected. My car was thoroughly serviced and I picked it up without incident. More

by Jepsonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Jepson! Please let us know if we can do anything else to help!

November 04, 2024

Always receive excellent service with a personal touch. I feel like I am always taken care of. More

by LEE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Lee! We're always here to help if anything else comes up!

November 04, 2024

Service was fast and efficient. Was alerted of a recall on my tires which was included and completed very quickly! As always, the service staff was extremely friendly and able to More

by TONYC11801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Tony! If there is anything else we can do to help just let us know! Have a great day!

November 04, 2024

All the work was completed in the scheduled time. I was kept up to date on how things were going. Car was washed and cleaned. More

by AAMAFFEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 03, 2024

The service staff always does efficient and caring work, and has great communication before, during and after service. More

by CHRIS@CIRGCO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Chris! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 02, 2024

I recently visited Audi Allentown for an inspection and oil change, and I couldn’t be more pleased with the experience. Tyler Pilz was extremely professional and courteous throughout the entire process. He More

by INFO@vidlabs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department technician
Nov 05, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 31, 2024

Very respectful and gentle. Very clean The service wa quick no time wasted i like More

by JHERNANDEZ112411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Audi Allentown responded

We are so glad to hear this, JHernandez! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 31, 2024

From the time we pull up to Audi service department everyone was very respectable and helpful. Thanks More

by CHVA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Chva! We're always here to help if anything else comes up!

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