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Audi Allentown - Service Center

Allentown, PA

4.8
863 Reviews

863 Reviews of Audi Allentown - Service Center

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July 23, 2023

Very customer focus. Also explained everything g in detail. Tyler was Very courteous and professional. I also appreciated all the confirmations and follow ups. More

by kathrynpresto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex in sales - excellent
Jul 24, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, kathrynpresto! We're always here to help if anything else comes up!

July 23, 2023

Great customer service, professional service provided and fair price is worth the drive to this dealership. More

by Dkotyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 23, 2023

Audi of Allentown provided prompt and courteous service. The service department staff is wonderful. They take great care of my A3. More

by MAGGIEW_18041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz - 5 stars
Jul 24, 2023 -

Audi Allentown responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer.

July 22, 2023

I was very happy they could take me immediately and provide me with a loaner car until my issue was resolved. As always I get great service at Audi Allentown. More

by TIGERLIFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

TIGERLIFT, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 22, 2023

Friendly greeting. Answering all my questions. Showed me to my loaner car just in case I needed directions. Called during the day to keep me updated. Promptly called wh More

by DENISEAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, DENISEAREY!

July 22, 2023

All of the people I interacted with at Audi Allentown were great - super friendly and interested in making sure I had a good experience More

by BRILA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, BRILA1! Our team really appreciates it! Let us know if we can help with anything else!

July 21, 2023

Friendly and efficient service center with access to the latest in video technology. Service managers are competent and fully informed… good communicators. More

by CHOFFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you for the great review, CHOFFORD! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

July 21, 2023

Great communication through the entire insurance claim process. Even provide our family with a courtesy car More

by mikebender91
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex
Jul 24, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Mike! If there is anything else we can do to help just let us know! Have a great day!

July 21, 2023

Great service the employees that work at Audi Allentown are always professional.It is a pleasure to have you service my wife’s Audi More

by BRUCECOLLETTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rose
Jul 24, 2023 -

Audi Allentown responded

Bruce, we are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 21, 2023

Took care of the chirping. Noise from the cargo area and returned car by 1:00 More

by WAYRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, WAYRIGHT! Our team really appreciates it! Let us know if we can help with anything else!

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