Audi Allentown - Service Center

Very personal and friendly staff at the service department at the Audi Allentown dealership. I like the ability to have a loaner vehicle for the day as I don’t live nearby and this allows me to go department at the Audi Allentown dealership. I like the ability to have a loaner vehicle for the day as I don’t live nearby and this allows me to go about my day. More

Always feel welcome and appreciated as a customer. All work is explained up front and the technician send ypu a video of your car explaining what they are doing toyour car. All work is explained up front and the technician send ypu a video of your car explaining what they are doing toyour car. More

We have always been impressed with the service department and their employees. Great experience from beginning to end . and their employees. Great experience from beginning to end . More

Excellent service all around. Melissa was courteous and accommodating during scheduling. Even remembered everything about my car when I called back to shift the time a little a Melissa was courteous and accommodating during scheduling. Even remembered everything about my car when I called back to shift the time a little a day later. Second time I've dealt with James. Very thorough, stays in contact, super customer skills. More

Very professional, made me feel like family, great customer service would definitely recommend for service. customer service would definitely recommend for service. More

Staff is very knowledgeable and helpful addressing all my needs. Very professional and thorough as well needs. Very professional and thorough as well More

So nice to do business with Allentown Audi. They have excellent customer service and communication in their service department. They have excellent customer service and communication in their service department. More

Great service,very professional, overall very well done and good experience. Love the car, but servicing the car is just important. and good experience. Love the car, but servicing the car is just important. More

Thoroughly frustrating and repeated inability to properly service my 2014 Audi which I purchased and premium warranted @ Ciocca/Audi Allentown. I’ve paid an extortionate amount to service this car. What was service my 2014 Audi which I purchased and premium warranted @ Ciocca/Audi Allentown. I’ve paid an extortionate amount to service this car. What was once an exhilarating driving experience is now sour. I was once (for many years) a loyal customer but now the last few servicing issues and costs will have me moving on to another car brand or Audi dealer. More

Helped me take care of a design problem with the vehicle. Were understanding and provided excellent service including a free loaner. The Service Manager Nathan was knowledgeable and very helpful Were understanding and provided excellent service including a free loaner. The Service Manager Nathan was knowledgeable and very helpful More