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Audi Allentown - Service Center

Allentown, PA

4.8
809 Reviews
Call Service Center (888) 709-1467

809 Reviews of Audi Allentown - Service Center

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July 18, 2023

Service was excellent, the service advisor and technician were amazing, my key no longer gets stuck and I am very pleased with my experiences at Audi Allentown. More

by audiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2023 -

Audi Allentown responded

Thank you for your kind words! We are thrilled to hear that you had an excellent experience with our service and assistance. We appreciate your feedback and hope to serve you again in the future.

July 18, 2023

The service was fast, courteous and professional at all times. Tyler Pilz was very helpful in answering questions. More

by PBENNETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Pilz.
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Jul 24, 2023 -

Audi Allentown responded

Thank you so much for taking the time to leave us a review. We appreciate your kind words and hope to continue providing you with great care in the future.

July 18, 2023

Excellent customer service. Always receive a detailed explanation of any maintenance required. I highly recommend this dealer based on customer service, and quality workmanshi More

by NICHOLAS.TOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 18, 2023

They pay attention to the details when I bring my car in for service today More

by Jim M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Allentown responded

We are so glad to hear this, Jim! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

Jul 19, 2023 -

Jim M. responded

Your service department has been outstanding over all the years I have been a customer. I always value the attention to detail and sense of loyalty I feel when i come there. Jim M

July 18, 2023

James Lauman is great to work with. i have had a wonderful experience from day 1 with this dealer.would highly recommend. Great service advisors work done as required no problem. Great More

by AMAYNARD112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Allen, Jason Rose
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Jul 24, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, AMAYNARD112! We're always here to help if anything else comes up!

July 17, 2023

Oil light came on 20 minutes after oil change. Had to add another half quart More

by PMPOELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 17, 2023 -

Audi Allentown responded

PMPOELS, we apologize for your issue with our service department. We will be sharing your comments with our service technicians. If you would like to discuss these matters further, please reach out at (888) 709-1467, thank you.

July 17, 2023

I’m so glad that they had my tires in stock and were able to take care of me on a Saturday. More

by Rita Bracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 19, 2023 -

Audi Allentown responded

Thank you so much for the great review, Rita! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 16, 2023

These guys are always outstanding! Did everything same day & got me back on the road! More

by ShellyK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 17, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 16, 2023

Very informative and trustworthy. Appreciate the updates and videos. The loaner car service makes the service experience so much easier for my schedule. More

by JOANNSTIVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience at Audi Allentown. We are thrilled to hear that you found our team to be informative and trustworthy. We appreciate your feedback and look forward to serving you again in the future.

July 15, 2023

James is a great service advisor. He is friendly, helpful and caring to his clients. More

by WEEZERJONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Audi Allentown responded

Thank you for your positive review of our service at Audi Allentown! We are glad to hear that you had an awesome experience with us, and we appreciate your kind words.

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