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Audi Allentown - Service Center

Allentown, PA

4.8
867 Reviews

867 Reviews of Audi Allentown - Service Center

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August 04, 2023

audi allentown has quality service from experienced professionals, especially the technicians and friendly service staff More

by jdvorscakjr@rcn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

August 04, 2023

I have owned a number of new cars over the last 20+ years, this dealership is the best. More

by STAUFFERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

STAUFFERT, thank you so much for regarding us as your top dealership. That means a lot to us, and we will do everything possible to remain at the top.

August 04, 2023

Professional service all around. Car was ready to go at the time I had.requested. More

by REHITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 04, 2023

Love that they reach out to me letting me know car needed inspection. Always easy to get appointment right away and loner car. Super friendly and a it's a pleasure to take my car for service here. More

by RMEIRLEVI22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 03, 2023

Service advisor Tyler was helpful, and the work on my car was finished correctly and on time. More

by djvanburen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

Thank you for your kind review! We're glad to hear that our team provided you prompt, quality service. We appreciate your feedback.

August 03, 2023

Had a warning light come on my Q5 and left car at service late Sunday. Monday morning early received a note from Audi Allentown they would contact me. After some back and forth, the problem was qui More

by robinalysonobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Audi Allentown responded

Hi Robin, thank you so much for taking the time to leave a review. We are thrilled to hear that we helped you correct the issue with your Q5! Please let us know if you need anything more.

August 03, 2023

Tyler, the technicians and all the staff were all very helpful. They explained details while taking care of the details needed to fix my car. Texts and calls made communication easy. Love the videos the t More

by CMD1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Aug 11, 2023 -

Audi Allentown responded

CMD, we are so glad to hear you left our dealership feeling completely satisfied, and we could get you back on the road. Thank you for the wonderful review, please let us know if we can ever help with anything further.

August 03, 2023

Clean and courteous. Friendly service staff. Convenient for my schedule. No complaints from me. I haven’t had a bad experience yet. More

by MARK.I.BOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

August 03, 2023

They are pretty much on time and always polite in explaining what is going on during the service , More

by JTAMMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 02, 2023

It's a pleasure -- and a confidence builder -- to deal with the knowledgeable professionals at Audi Allentown Service. Very friendly and customer-focused, too. More

by JOEGOLANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Audi Allentown responded

Joe, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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