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Audi Allentown - Service Center

Allentown, PA

4.8
810 Reviews
Call Service Center (888) 709-1467

810 Reviews of Audi Allentown - Service Center

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July 20, 2023

Timely service, very polite, helpful staff. Nice loaner. Would recommend, and do! 13, 14 & 15! More

by DSLAW
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Allentown responded

Thank you for the kind words regarding our service department, DSLAW! We hope to see you again soon.

July 20, 2023

They were very responsive to my request for a next day appointment as I was traveling from out of town. Service was fast and efficient and everyone was very pleasant to work with More

by BD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

July 20, 2023

I love bringing my car here. ..clean, modern, courteous, and above all super knowledgeable. They keep my Audi running like new. More

by tomboty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Destefanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

July 19, 2023

Great experience. Loaner was ready. Work finished in slotted time. Absolutely no complaints. Thank you. More

by KFLANNERY7585
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
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Jul 24, 2023 -

Audi Allentown responded

Thank you so much for taking the time to leave us a review. We appreciate your kind words and hope to continue providing you with great care in the future.

July 19, 2023

Great service and super nice people working inside. Very helpful and the loaner was awesome! More

by JENNA.HUSOVSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the great review, Jenna! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 19, 2023

Excellent customer service. The service advisors go out of their way to help! An amazing experience! More

by CMARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 19, 2023

Always very personable and helpful. I would highly recommend to friends and family. They are very helpful when scheduling and informative on what they are doing with the maintenance/ser More

by DCWICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, DCWICH! If there is anything else we can do to help just let us know! Have a great day!

July 19, 2023

Always friendly, comprehensive and quick. Very knowledgeable and has a good grasp of my issues. Videos also helpful More

by JIN.KANG
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 24, 2023 -

Audi Allentown responded

Thank you so much for the great review, Jim! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 19, 2023

Satisfied. Only issue is way too many reminders starting as early as one month before service due. Nix the reminders. Punish people who don't keep commitments. More

by GILLUMJANINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Rose
Report | Print
Jul 24, 2023 -

Audi Allentown responded

GILLUMJANINE, thank you for the review! We apologize for the amount of reminders sent, we will review these comments with our team to ensure they aren't being over sent. Thank you for bringing this to our attention.

July 18, 2023

The service advisor was extremely efficient and helpful. The technician was great and sent a video of the work he was competing. Finished very quickly. More

by Aslavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2023 -

Audi Allentown responded

Thank you very much for such a great review, Aslavin! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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