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Audi Allentown - Service Center

Allentown, PA

4.8
868 Reviews
Call Service Center (888) 709-1467

868 Reviews of Audi Allentown - Service Center

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August 05, 2023

Attentive , professional service and demeanor Ciocca dealerships make it easy to own 5 family cars! More

by BAMBARALM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Audi Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

August 05, 2023

Tyler was very personal and helpful. When we pulled in everyone was very receptive. I appreciate Audi sending coupons. More

by GEORGENEBROBST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Audi Allentown responded

We are so glad to hear this, GEORGENEBROBST! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 05, 2023

All the repairs were completed as requested. Also, recommended four new tires due to wear. More

by RANAUNAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade
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Aug 10, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 05, 2023

They delivered timely and professional service as expected, and as always. We are very proud to work with this team. More

by KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Report | Print
Aug 10, 2023 -

Audi Allentown responded

We are so glad to hear this, Kevin! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 05, 2023

They are attentive, professional, and knowledgeable. Would highly recommend this dealership for any one that owns an Audi or is looking to buy one. More

by DENMIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, DENMIM! We're always here to help if anything else comes up!

August 05, 2023

Very friendly and communicated with me on everything throughout the service. Really Helpful! Thank you! More

by KIMBERLY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole & Tyler
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Aug 10, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, KIMBERLY22! If there is anything else we can do to help just let us know! Have a great day!

August 05, 2023

They are always so courteous and professional. It’s easy to schedule an appointment, and they always find a way to accommodate me if my car needs immediate attention, even if they’re booked solid. More

by KCHIOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, KCHIOR!

August 05, 2023

I’ve purchased 3 cars from Audi Allentown. Had horrible sales experience with last car that still has not been adequately addressed. Last service I had required 2 follow ups. Lots of talk abou More

by Jake
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Hersch, D'mitri Rebimbas
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Aug 11, 2023 -

Audi Allentown responded

Hi Jake, a message from our GM: We are sorry for the inconvenience. We do try to repair every concern our customers have. Please contact our General Manager at (888) 709-1467 if you would like us to try and correct your concerns.

August 04, 2023

Advisors are excellent. Everyone is very nice there. James is a wonderful advisor. Super wise and helpful! More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 04, 2023

Great service in a very timely manner. Thanks to all kept me updated on service and possible future needs. More

by KAKNAPOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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