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Audi Allentown - Service Center

Allentown, PA

4.8
810 Reviews
Call Service Center (888) 709-1467

810 Reviews of Audi Allentown - Service Center

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July 30, 2023

These are a great group of humans that truly care about you, not just your purchase. I recommend them 1000 times over! More

by AKIABLANDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Audi Allentown responded

Thank you very much for such a great review, AKIABLANDON! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 30, 2023

Great service and explained everything that was being done to the vehicle, no surprises and understood everything! More

by COURTKASNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2023 -

Audi Allentown responded

Thank you so much for the great review, Court! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 30, 2023

Service advisors are always helpful and knowledgeable . Quick service and the technicians know what they are doing. More

by kim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Audi Allentown responded

Kim, thank you for taking the time to leave a review. We are grateful to hear that you had a professional and thorough experience with us. We appreciate your support!

July 30, 2023

The customer service is always above and beyond, the truth be told it weren’t for good customer service I wouldn’t do business with the dealership. My closing argument is the service is awesome 👍 thank More

by FOXONE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2023 -

Audi Allentown responded

Hi FOXONE, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

July 29, 2023

Reliable but a bit expensive, easy to schedule an appointment, people are very friendly and wait area is comfortable More

by Dt83lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Audi Allentown responded

Thank you for the kind words regarding our service department! We apologize if you feel our costs are too high, we aim to remain as competitive as possible while still offering the highest-quality service.

July 29, 2023

I have been getting my Q5 serviced here for about 3 years and I have nothing but great things to say. They take care of your car and you as well, very nice and on time with everything. More

by Ostrowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Audi Allentown responded

Thank you so much for the great review, Ostrowski! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

July 29, 2023

James is a great reason to keep coming to Audi Service. Always friendly with a genuine welcome in his greeting. Always looking for ways to make our service experience the best it can be More

by DMAC0513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Audi Allentown responded

DMAC0513, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

July 29, 2023

Good customer service. Tyler is very helpful and kind. Very happy with the service I have received at this dealership so far! Keep up the great work! More

by MATHIEUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Phil
Report | Print
Aug 01, 2023 -

Audi Allentown responded

Thank you very much for such a great review, Mathieus! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 28, 2023

Courteous and polite fast and efficient and kept you informed throughout the whole process would recommend More

by GARRETMATTHEW596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Audi Allentown responded

Thank you for taking the time to share your positive experience with us. We appreciate your feedback and look forward to serving you again in the future.

July 28, 2023

My entire experience was absolutely amazing. I recommend to every single person. Ten out of ten. More

by SANTOS112196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2023 -

Audi Allentown responded

Thank you so much for the great review, Santos! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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