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Audi Allentown - Service Center

Allentown, PA

4.8
600 Reviews

600 Reviews of Audi Allentown - Service Center

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May 20, 2024

Great people doing great work. Always keeps you informed. Very happy with the service and employees. More

by SUE81WORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Sue! We're always here to help if anything else comes up!

May 19, 2024

As always…everyone was customer focused…helpful, friendly, and professional! Always a pleasure bringing the car in for service! More

by JBLMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

May 19, 2024

Ongoing issue with passenger seat heating feature. This has been ongoing since January. Manager was also supposed to call, that was several weeks ago. Poor management in the parts and service side of More

by Louis O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Krick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cofre'
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

As usual coming to Audi Allentown, it’s always more than a pleasure to be serviced at this establishment. More

by SKEITH252003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Thank you for the great review, SKeith! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

May 18, 2024

Great service and communication Everything went faster than expected Everyone was very personable and polite More

by BBUCHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Bbuchman! Please let us know if we can do anything else to help!

May 18, 2024

Jade and Nate are outstanding and represent your company at the highest degree! Great Employees. More

by BONITA.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Thank you so much for the great review, Bonita! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 17, 2024

I showed up an hour before my scheduled appt and they got me right in! More

by MARKBREHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Mark! If there is anything else we can do to help just let us know! Have a great day!

May 16, 2024

Been there several times since their opening for a few Audi's I've owned, always had a good experiences and I'm never worried about going in for service More

by Joseph Russo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Hi Joseph, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

May 16, 2024

Super easy. The text communications with the accompanying narrated videos were really helpful. I knew exactly what as going on at every turn and was able to aut More

by JBR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

Thanks JBR, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 16, 2024

Amazing staff, awesome techs. Overall the best audi dealership to go to! Fast service also! More

by ELIENEHMEH2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Elienehmeh! We're always here to help if anything else comes up!

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