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Audi Allentown - Service Center

Allentown, PA

4.8
1,031 Reviews

1,031 Reviews of Audi Allentown - Service Center

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March 21, 2025

I was very happy with my experience with Tyler Pilz. He seems to bring a lot of energy and enthusiasm to his role as Service Advisor. He communicates information clearly and concisely and seems to be fo More

by A3andMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Audi Allentown responded

Thank you for your great feedback! We’re so glad to hear that Tyler Pilz made your service experience positive. His energy, enthusiasm, and clear communication really make a difference, and we're happy to know it stood out to you. We appreciate you taking the time to share your thoughts, and we look forward to serving you again in the future!

March 17, 2025

Top notch service from start to finish. The team is professional and excellent to deal with. More

by MIKE@OBESEARMADILLO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Audi Allentown responded

Thank you for the fantastic review, Mike! We’re thrilled to hear that you had a top-notch experience from start to finish. Our team always strives to provide the best service, and it’s great to know that it made a positive impression. We appreciate your kind words and look forward to serving you again soon!

March 17, 2025

This was the first time not everything was done perfectly, but most everything worked out. Tyler and Cole are always helpful. Apple CarPlay seems to be fixed. The sunroof is still a little rattly. More

by MICHAEL.KERKIS
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Mar 18, 2025 -

Audi Allentown responded

Thank you for your feedback, Michael! We’re glad to hear that Tyler and Cole were able to help, and that the Apple CarPlay issue seems to be resolved. We appreciate your patience with the sunroof, and we’ll make sure to take another look during your next service if needed. We’re always here to ensure everything works out, so don’t hesitate to reach out if anything comes up before then!

Mar 19, 2025 -

MICHAEL.KERKIS responded

Thank you! See you in a couple months for the annual inspections!

March 17, 2025

It’s always a pleasure to visit the dealership and have my car serviced by a group of professionals. Thank you!! More

by LUISDUQUE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Luis! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 15, 2025

They have an amazing team. They were able to make it a great experience. Love the video updates before the service is done More

by Georgep0423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Audi Allentown responded

Thank you for the great review, George! We're so glad to hear that our team made your experience a positive one. We’re also happy you enjoyed the video updates – we believe they help keep you in the loop and make the process more transparent. We truly appreciate your feedback and look forward to assisting you again in the future!

March 15, 2025

Friendly, honest, helpful. It was my first time at the dealership they made me feel very welcome thank you. More

by Dostro
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Moyer
Mar 18, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 14, 2025

Wonderful experience as per usual at Audi Allentown! The service staff are always friendly and extremely helpful. Molly went above and beyond to stay in contact with me throughout the whole process. Nat More

by DEREK.TEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Crick
Mar 14, 2025 -

Audi Allentown responded

Thank you for the fantastic review, Derek! We're so glad to hear you had another wonderful experience with us at Audi Allentown. We're lucky to have team members like Molly and Nate, and we're thrilled they could provide such great service. We truly appreciate your feedback and look forward to welcoming you back again soon!

March 14, 2025

They do good work. I would recommend these Audi dealer to my friends. Like I said before they are a good company. He did a good work. More

by HRVSHOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

March 14, 2025

Always friendly and accommodating. Thanks for taking care of both the Audi and the driver. More

by Flybog491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that both the Audi and the driver are well taken care of. We truly appreciate your continued trust in us and look forward to serving you again soon!

March 11, 2025

Service was easy to schedule. Work completed correctly and on time. Pleasant to deal with. More

by JEFFANDMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Audi Allentown responded

Thank you for the positive feedback, Jeff and Molly! We're glad to hear that scheduling was easy and that the work was completed to your satisfaction. It’s always our goal to make the process as smooth and pleasant as possible. We appreciate your kind words and look forward to serving you again in the future!

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