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Audi Allentown - Service Center

Allentown, PA

4.8
868 Reviews

868 Reviews of Audi Allentown - Service Center

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August 25, 2023

Staff is extremely friendly and always willing to provide assistance. Service is typically on time and having the option of a loaner vehicle when getting vehicle service is a nice option More

by LIBERTSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

August 25, 2023

Friendly staff Great service Loaner car was provided Car was completed as soon as parts were available More

by EUROIMPORTS416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot my advisors name but was amazing
Aug 31, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 25, 2023

I have been bringing my Audi to this dealership since they open. Always excellent service. Excellent attention to detail. More

by DMBENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 24, 2023

This was my first Audi service experience and everyone exceeded my expectations. Very happy from start to finish. More

by ANGELA34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Angela! Please let us know if we can do anything else to help!

August 24, 2023

Always receive the best care when at Audi Allentown, been a customer for over five years. More

by GABRIELLE753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Aug 30, 2023 -

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

August 24, 2023

I LOVE my Audi! I had an issue with the detailing of my vehicle (which does not come cheap) - I called them the following day (response to service follow up call) . More

by KUBES5RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Destefanis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Audi Allentown responded

KUBE, we apologize for any inconvenience caused by the detailing issues. However, we are glad our team could rectify the issue quickly to your satisfaction.

August 23, 2023

Great friendly service with super facilities while you wait. Nice touch in washing my car at the end. More

by GEDWARDS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, GEDWARDS! We're always here to help if anything else comes up!

August 23, 2023

Quick and efficient Everyone was very responsive and nice. It was everything it should be More

by JESS.RITZ14
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Aug 31, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Jess! If there is anything else we can do to help just let us know! Have a great day!

August 23, 2023

Allentown Audi's Service Dept. provides consistently high-quality care for my Audi along with great communications and information. More

by JOEGOLANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Shoudt
Aug 31, 2023 -

Audi Allentown responded

Thank you for the great review, Joe! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 23, 2023

Great group of people. Very professional and clean establishment. All around a good place to take your business. And a very friendly atmosphere. They are willing to go out More

by DPETRIDIS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Josh Allen
Aug 31, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, DPETRIDIS! Our team really appreciates it! Let us know if we can help with anything else!

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