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Audi Allentown - Service Center

Allentown, PA

4.8
868 Reviews

868 Reviews of Audi Allentown - Service Center

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August 30, 2023

Every time I have had my car at this dealer I have been very impressed with their service. They told me since they were doing the 40000 mile checkup it would be quite a while. I assured them that would fin More

by KICKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Audi Allentown responded

Hi KICKY, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

August 30, 2023

Always pleasant service and work is done as expected. The staff is very knowledgeable and professional More

by 00laudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

Thank you so much for the great review, 00laudy! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 30, 2023

This is a very nice dealership. The service was excellent and I’m very happy with my car. More

by SLEE008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Aug 31, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, SLEE! We're always here to help if anything else comes up!

August 29, 2023

Great customer service. No issues with any team members. They will help you will any issues More

by TIMCARBONARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 29, 2023

Thank you for everything , Everything was repaired completely . Thank you again , love the Audi vehicle More

by KLKOCSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

We are so glad to hear this, KLKOCSI! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 29, 2023

I was treated as a valued customer and kept informed of the progress of my service appointment. I was promptly notified when my vehicle was ready for me to pick up. More

by DENNIS.WILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

Hi Dennis, thanks for the recommendation. Our team at Ciocca Subaru of Allentown values your feedback and looks forward to seeing you again soon.

August 29, 2023

Personable, competent, customer oriented, thorough. I felt like a valued customer even when another customer drove in with the Bentley to be serviced. The loaner car was a Q8 and I loved it. Thank you. More

by Distanttom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

Thank you so much for the great review, Distanttom! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 29, 2023

I have always been thankful for the people that work at Audi Allentown and their professionalism . The service department enables the drop off/loaner/ pickup for an appt to be seamless and efficient. My qu More

by TDENGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

TDENGER, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 29, 2023

Allentown Audi's service center provided exceptional care for my vehicle. The staff was knowledgeable, efficient, and friendly. My car was returned to me in great condition, and I appreciate the attention to More

by Ike O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Ike! We're always here to help if anything else comes up!

August 29, 2023

Always address all concerns & question takes excellent care of my car everyone is polite friendly More

by KETTLEPA498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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