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Audi Allentown - Service Center

Allentown, PA

4.8
868 Reviews
Call Service Center (888) 709-1467

868 Reviews of Audi Allentown - Service Center

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September 01, 2023

James went above & beyond to accommodate us being out of the area for a month. He also put extra work into working with the extended warranty company. More

by SUBSAILOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 01, 2023

I took my car in for inspection and routine maintenance. It was a very seamless and quick process. All of the team members are very professional and nice! More

by Tara O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 01, 2023

Super helpful and super nice. Even helped with holding the door so I could move my sons car seat over between loaner car and my car. More

by marreseb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you very much for such a great review, marreseb! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 01, 2023

Great customer service and sales highly recommend Thank you for all AUDI TEAM IN ALLENTOWN More

by Sterling Auto sales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Josh Allen
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Sep 06, 2023 -

Audi Allentown responded

We are so glad to hear this, Sterling! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 31, 2023

The staff at Audi Allentown is always very friendly and accommodating. I appreciate the texts and video updates about my car’s service. More

by KKYVELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 31, 2023

The service people are extremely attentive and knowledgeable and make you feel comfortable bringing your car in for service. I love the video clips from inside the garage More

by PBARNES1205
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Audi Allentown responded

Thank you very much for such a great review, PBARNES! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 31, 2023

Tyler and the service team were excellent. I would definitely go back to Audi Allentown for my car’s next scheduled maintenance. More

by Alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz. 5 stars.
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Sep 06, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, Alonso! Our team really appreciates it! Let us know if we can help with anything else!

August 31, 2023

The dealership is knowledgeable, helpful and very courteous. They are ver accommodating and explain everything so you are confident that the job is done properly. More

by Eddaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

We are so glad to hear this, Ed! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 31, 2023

Excellent service service team has done very good and exceptional services on time work was done More

by VPRABUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, VPRABUD! Our team really appreciates it! Let us know if we can help with anything else!

August 31, 2023

Always friendly and helpful. They get the job done in a timely manner. James is easily accessible and keeps me up to date with status. More

by BJWITKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you very much for such a great review, BJ! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

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