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Audi Allentown - Service Center

Allentown, PA

4.8
812 Reviews

812 Reviews of Audi Allentown - Service Center

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August 20, 2023

Very good service. I was met promptly after pulling in and the requested service was completed on time. No issues afterwards. More

by sthomas284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Audi Allentown responded

Sthomas, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 19, 2023

Outstanding in all aspects. Alex is fantastic and a pleasure to work with. Very easy process. More

by TONYODORSKI
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Destefanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

Thank you very much for such a great review, Tony! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 19, 2023

Couldn’t find a better place to do business. Eli, Dan and Tom are true professionals. More

by LFREITAS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Berry, D'mitri Rebimbas
Aug 22, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop.

August 19, 2023

Second time James Laughman performed services on my car and I would say I am certainly pleased with the performance! I always feel most comfortable brining my car to Audi Allentown rather than any other sh More

by Desi Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Destefanis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Audi Allentown responded

Thank you very much for such a great review, Desi! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 19, 2023

James is a true professional. Kind,courteous and very helpful. I think he could manage an entire dealership without a problem. More

by TOMBURKHOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Audi Allentown responded

We are so glad to hear this, Tom! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 18, 2023

James, Cole and Audi have been terrific on all counts. We could not be more satisfied! More

by JSTIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D’metri
Aug 22, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 17, 2023

Was disappointed that I was told that I needed $7,800 worth of work when my car passed inspection and is fine. I love my Audi but will not purchase another one because of this. More

by SCMCENENY
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

Am absolutely satisfied and I feel rewarded every time I visit the dealer in Allentown. Jade and the team at Ciooca always take care of us. More

by ANJNAB8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 17, 2023

Great service advisors. Very friendly and thorough in explaining what is happening with your vehicle. The video of the tech working on your vehicle is a nice plus with thi More

by upidstae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Aug 17, 2023 -

upidstae responded

Thank you to the Service Department and Audi Allentown. Thank you Tyler for your help.

August 15, 2023

Who is James. This dealership is wonderful but sends way too many emails and text More

by MICHAELWHALEN102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Audi Allentown responded

Thank you for the kind review of our dealership, Michael. We apologize for the amount of emails and texts being sent, we will share your comments with our team in efforts to cut down on this.

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