Back

Audi Allentown - Service Center

Allentown, PA

4.8
812 Reviews

812 Reviews of Audi Allentown - Service Center

Sort by
August 23, 2023

Great friendly service with super facilities while you wait. Nice touch in washing my car at the end. More

by GEDWARDS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, GEDWARDS! We're always here to help if anything else comes up!

August 23, 2023

Quick and efficient Everyone was very responsive and nice. It was everything it should be More

by JESS.RITZ14
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Aug 31, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Jess! If there is anything else we can do to help just let us know! Have a great day!

August 23, 2023

Allentown Audi's Service Dept. provides consistently high-quality care for my Audi along with great communications and information. More

by JOEGOLANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Shoudt
Aug 31, 2023 -

Audi Allentown responded

Thank you for the great review, Joe! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

August 23, 2023

Great group of people. Very professional and clean establishment. All around a good place to take your business. And a very friendly atmosphere. They are willing to go out More

by DPETRIDIS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Josh Allen
Aug 31, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, DPETRIDIS! Our team really appreciates it! Let us know if we can help with anything else!

August 22, 2023

Low to no pressure, knowledgeable and fully prepared sales staff, very pleasant buying experience. I’d do business here again. It was not a service visit. More

by TYHAVEY
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

TYHAVEY, We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

August 22, 2023

The dealership I purchased my car from. Efficient, organized and nice advisers. I will purchase my next car from there as well. More

by VICKMANGANIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Aug 31, 2023 -

Audi Allentown responded

Vick, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 22, 2023

Very professional and polite staff. Great experience. They answer all my questions and even wash the car before pick up. More

by CIRO1285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Audi Allentown responded

Thank you so much for the great review, CIRO! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 21, 2023

I dropped my Q5 Diesel of the service center. Everyone was courtesy Tuler Plitz was service repre. he was absolutely very conscious regarding the major service my 2015 Q5 diesel would have done More

by ETTA.LUISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Plitz
Aug 22, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 21, 2023

Very accommodating, the man who checked my car in even removed a paint scratch😊 and they always replace the battery in my key when needed. More

by maureen.augenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young woman in service, don’t remember her name. she was good!
Aug 22, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle, Maureen! We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 20, 2023

It was a good experience. The service was preformed in a timely fashion and I had a great loaner in the mean time. More

by WAUSPERPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Audi Allentown responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

...
64
...