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Audi Allentown - Service Center

Allentown, PA

4.8
871 Reviews

871 Reviews of Audi Allentown - Service Center

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September 20, 2023

They always provide great service. Staff is friendly and always follow up with what is going on with car. More

by JOHNHADDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, John! We're always here to help if anything else comes up!

September 20, 2023

Staff is very friendly and professional. Service is great. The loaner car is always nice and clean. Highly recommend! More

by Audilover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 22, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, Audilover! Our entire team really appreciates it! Let us know if we can help with anything else!

September 20, 2023

I get great service for my car. I also appreciate the loaner car that they gave me this time. More

by KGBARDAWIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas
Sep 22, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, KGBARDAWIL! Please let us know if we can do anything else to help!

September 20, 2023

Friendly, knowledgeable and efficient! It is always a pleasant experience at Allentown Audi service center More

by ALAN.KING54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Audi Allentown responded

Thank you for the great review, Alan! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 20, 2023

Always professional, work always done correctly and on time. Service advisors are very knowledgeable and helpful. More

by jamesmacort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, James! If there is anything else we can do to help just let us know! Have a great day!

September 19, 2023

The facility is very clean and organized. Nice staff and personal. They know what they are talking about the minute you step in the door More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Audi Allentown responded

Thank you so much for the great review, Kevin! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 19, 2023

Price for parts and labor is out of line with other Audi Dealers. Wanted $2400 to replace front breaks, the repair was actually $800. They have great mechanics but I’m not sure these hyper inflated prices a More

by MATTGEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2023

The service staff at Audi Allentown is among the best I have ever dealt with. More

by DANNYSTROHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 18, 2023

Very fast service. Stayed late to take care of me. No pressure to buy s car More

by ESDISTEFANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
Sep 19, 2023 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 16, 2023

It was a smooth transition from the time I pulled into the service drive all the way through my return pickup. More

by BWRD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, BWRD! If there is anything else we can do to help just let us know! Have a great day!

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