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Audi Allentown - Service Center

Allentown, PA

4.8
812 Reviews
Call Service Center (888) 709-1467

812 Reviews of Audi Allentown - Service Center

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September 03, 2023

Thanks for loaner car and for the car wash that the dealership did on our vehicle.. More

by KOSHKAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly
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Sep 05, 2023 -

Audi Allentown responded

Hi Koshkac. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 02, 2023

My experience at Audi Allentown is good. I love the car and the process is smooth. More

by SLIU6161
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 05, 2023 -

Audi Allentown responded

Hi SLIU. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

September 02, 2023

Fine, overcharged for labor so not happy about that. Before I questioned original cost, it was double what I was quoted More

by Dt83lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
September 02, 2023

Great service department. Tyler and James were courteous and professional and addressed the vehicle issue in a timely manner. More

by FB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
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Sep 06, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, FB! If there is anything else we can do to help just let us know! Have a great day!

September 01, 2023

Great customer service and sales highly recommend Thank you for all AUDI TEAM IN ALLENTOWN More

by Sterling Auto sales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : D'mitri Rebimbas, Josh Allen
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Sep 06, 2023 -

Audi Allentown responded

We are so glad to hear this, Sterling! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 01, 2023

James went above & beyond to accommodate us being out of the area for a month. He also put extra work into working with the extended warranty company. More

by SUBSAILOR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 01, 2023

I took my car in for inspection and routine maintenance. It was a very seamless and quick process. All of the team members are very professional and nice! More

by Tara O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 01, 2023

Super helpful and super nice. Even helped with holding the door so I could move my sons car seat over between loaner car and my car. More

by marreseb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you very much for such a great review, marreseb! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 31, 2023

The service people are extremely attentive and knowledgeable and make you feel comfortable bringing your car in for service. I love the video clips from inside the garage More

by PBARNES1205
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Audi Allentown responded

Thank you very much for such a great review, PBARNES! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 31, 2023

Tyler and the service team were excellent. I would definitely go back to Audi Allentown for my car’s next scheduled maintenance. More

by Alonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz. 5 stars.
Report | Print
Sep 06, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, Alonso! Our team really appreciates it! Let us know if we can help with anything else!

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