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Audi Allentown - Service Center

Allentown, PA

4.8
1,028 Reviews
Call Service Center (888) 709-1467

1,028 Reviews of Audi Allentown - Service Center

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March 23, 2025

Fast Service. Personal attention from the front desk, mechanic and cashier. Courtesy wash of my car a plus. More

by Lmldad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Audi Allentown responded

Thank you for the great review! We're thrilled to hear that you had a fast and positive service experience, with personal attention from our team. We're glad you appreciated the courtesy wash as well! We look forward to serving you again in the future!

March 23, 2025

Molly was great throughout the process and the loaner was appreciated from Audi. Handled all communications More

by NICKROD137
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Audi Allentown responded

Thank you for the great review, Nick! We're so glad to hear that Molly made the process smooth for you and that the loaner from Audi was helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

March 23, 2025

Brian was a no pressure salesman. He was pleasant, very knowledgeable about the vehicle and help us set up the app. More

by CHRISTINENEARY
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kemp -5 stars
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Mar 24, 2025 -

Audi Allentown responded

Thank you for the kind review, Christine! We're so glad to hear that Brian provided a no-pressure, pleasant experience and was able to assist you with the vehicle and app setup. We truly appreciate your feedback and hope you enjoy your new ride! Let us know if you need anything else in the future.

March 23, 2025

Great service, pleasant place to wait, and great communication from beginning to end! Highly recommend! More

by LISA.G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Audi Allentown responded

Thank you for the wonderful review, Lisa! We're so glad to hear that you had a great experience with our service and enjoyed the waiting area. We really appreciate your kind words and recommendation. We look forward to seeing you again in the future!

March 23, 2025

Very good. Everything went well as expected. Thanks for your time and attention. Thanks again. More

by BBARTHOL0
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
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Mar 24, 2025 -

Audi Allentown responded

Thank you for your positive review! We're so glad everything went smoothly and met your expectations. We truly appreciate your kind words and look forward to serving you again in the future. Thanks again!

March 22, 2025

I have nothing bad to say about the Audi dealership. They are always willing to help More

by APEMANJD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Audi Allentown responded

Thank you for the positive feedback! We're so glad to hear that you consistently have a great experience with us. We’re always here to help, and we appreciate your continued trust in our team. We look forward to serving you again in the future!

March 22, 2025

I have no complaints regarding the service performed. Pricing of products and labor is outrageous. Labor pricing was excessive considering the actual time spent on simple tasks. Product pricing was ap More

by AUDREYDECESARE (Ron)
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Audi Allentown responded

Thank you for sharing your feedback. We’re glad to hear that you were satisfied with the service performed. However, we understand your concerns regarding the pricing, and we truly value your input. We strive to offer high-quality service and products, but we also recognize that competitive pricing is important. If you’d like, we’d be happy to discuss your concerns further to ensure we can meet your expectations in the future. We appreciate your business and hope to have the opportunity to serve you again.

March 21, 2025

I was very happy with my experience with Tyler Pilz. He seems to bring a lot of energy and enthusiasm to his role as Service Advisor. He communicates information clearly and concisely and seems to be fo More

by A3andMe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Jeschonek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Audi Allentown responded

Thank you for your great feedback! We’re so glad to hear that Tyler Pilz made your service experience positive. His energy, enthusiasm, and clear communication really make a difference, and we're happy to know it stood out to you. We appreciate you taking the time to share your thoughts, and we look forward to serving you again in the future!

March 17, 2025

It’s always a pleasure to visit the dealership and have my car serviced by a group of professionals. Thank you!! More

by LUISDUQUE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Luis! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 17, 2025

Top notch service from start to finish. The team is professional and excellent to deal with. More

by MIKE@OBESEARMADILLO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2025 -

Audi Allentown responded

Thank you for the fantastic review, Mike! We’re thrilled to hear that you had a top-notch experience from start to finish. Our team always strives to provide the best service, and it’s great to know that it made a positive impression. We appreciate your kind words and look forward to serving you again soon!

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