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Audi Allentown - Service Center

Allentown, PA

4.8
598 Reviews

598 Reviews of Audi Allentown - Service Center

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May 24, 2024

Tyler is always a pleasure to interact with and extremely helpful. I appreciate the professionalism of the entire staff and timeliness of responses and service I receive. More

by POOHKIDS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Allentown responded

Thank you so much for the great review, Poohkids! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 24, 2024

Outstanding customer service, respectful interaction with Brad, Dan, Josh who were all in on our transaction. More

by JMCMANUS56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad- sales person
May 28, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 23, 2024

Always helpful, courteous, caring. One can expect professionalism in their handling of the challenge - much appreciated. More

by TOMKLU3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Allentown responded

Thanks Tom, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

May 23, 2024

Efficient friendly knowledgeable kept me informed of progress front desk service rep even pitched in to complete the work. Just a well run shop no question. Kudos More

by WJMATTHEWS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 23, 2024

They are professional, organized and efficient. They stay on time as best as possible, explaining what is going on as it happens and get the OK as they move forward. They are friendly and answer al More

by BORGER.JUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Audi Allentown responded

We are so glad to hear this, Judy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

May 22, 2024

Great customer service, always going above and beyond. Smoothest service appointments I have ever experienced. More

by TCBENDER91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Tcbender! We're always here to help if anything else comes up!

May 22, 2024

Professional, Kind, Helpful, and care to do a good job. I will keep going there. More

by TOMMYSULLIVAN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emile Bourgeois
May 23, 2024 -

Audi Allentown responded

Thank you so much for the great review, Tommy! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

May 22, 2024

Audi Allentown has great communication and is very attentive. Answered all of my questions in a timely fashion. More

by TYESHAPRIMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Tyesha! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 20, 2024

Great people doing great work. Always keeps you informed. Very happy with the service and employees. More

by SUE81WORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Sue! We're always here to help if anything else comes up!

May 19, 2024

Ongoing issue with passenger seat heating feature. This has been ongoing since January. Manager was also supposed to call, that was several weeks ago. Poor management in the parts and service side of More

by Louis O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Krick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Cofre'
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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