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Audi Allentown - Service Center

Allentown, PA

4.8
813 Reviews

813 Reviews of Audi Allentown - Service Center

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September 10, 2023

The service advisors are pilot and really keep you up to date with your car, the video messages with the mechanics also help ensure they are doing exactly what is asked for and they call if any additional s More

by VSINGHKAUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

Thank you so much for the great review, VSINGHKAUR! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 10, 2023

Fabulous service from Jade a consummate professional and he was very responsive and courteous during my visit More

by TBALSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

Hi TBALSHI, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

September 09, 2023

Impressed by the friendly atmosphere and real sense care for the customer. Knowledge of technician was wonderful and helpful. More

by gregorypendergraft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

Hi Gregory, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

September 09, 2023

James and everyone at Audi Allentown provided par excellence service. Everything from the drop off to pick was smoothly handled. Thank you for everything! More

by VERMA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, VERMA! We're always here to help if anything else comes up!

September 09, 2023

Jade (our service advisor) was helpful and kept me apprised of status of repairs. He followed up to make sure our repairs were satisfactory. More

by TCSTATHOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

TCSTATHOS, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 08, 2023

They got me in right away Diagnosed the problem quickly Set us up with a loaner car Had my car back to me the next day More

by CAM19426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

Thank you for your positive review! We strive to provide great service without any pressure, and we're glad to hear that you had an easy and pleasant experience working with us. We appreciate your feedback.

September 08, 2023

Immaculate and clean. ..folks everywhere to meet and greet you...it was wonderful ! It felt like I was going home. Felt respected and appreciated. More

by FISH_888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, FISH! Please let us know if we can do anything else to help!

September 07, 2023

They were very friendly and forward with exactly what they were working on and when. I could approve work via text and knew exactly when my car was ready. The drop off and pickup went absolutely seamless More

by ANDYJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler pilz
Sep 11, 2023 -

Audi Allentown responded

Andy, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 07, 2023

Everyone at the dealership is always very friendly and welcoming and willing to help you with whatever your needs are, I've never had a problem with any service that I had done there! More

by LJW50423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, LJW! We're always here to help if anything else comes up!

September 07, 2023

Service response is excellent Although pricey- the ease and competence of service is worth the money More

by KUBES5RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, KUBES! Please let us know if we can do anything else to help!

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