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Audi Allentown - Service Center

Allentown, PA

4.8
813 Reviews
Call Service Center (888) 709-1467

813 Reviews of Audi Allentown - Service Center

Sort by
September 18, 2023

Very fast service. Stayed late to take care of me. No pressure to buy s car More

by ESDISTEFANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
Report | Print
Sep 19, 2023 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 16, 2023

It was a smooth transition from the time I pulled into the service drive all the way through my return pickup. More

by BWRD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, BWRD! If there is anything else we can do to help just let us know! Have a great day!

September 16, 2023

Service exceeds my expectations. Qualified tech did a super job in a friendly way I am very pleased with the service More

by SWARNDHILLON001
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
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Sep 18, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, SWARNDHILLON! We're always here to help if anything else comes up!

September 16, 2023

Excellent customer service! So glad to have such a great spot for all of my Audi needs. More

by DSTERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly gets 5 Stars!
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you so much for the great review, DSTERLING! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

September 16, 2023

Done on time. Service with video is convenient for understanding the issue and agreeing to a solution More

by ALEX.BOTELHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Sep 18, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Alex! Please let us know if we can do anything else to help!

September 15, 2023

What a great dealership! Coming from a bad experience at a different dealer, it was so great to experience great customer service at Audi of Allentown. The service rep who he More

by KRIS.KROMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Hi Kris, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

September 15, 2023

Friendly, knowledgeable, dealership Always great service - love my Audi Good to know I’ll be taken care of More

by AZULDIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly - easy checkin/out
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you very much for such a great review, AZULDIVER! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 14, 2023

As a repeat customer for my car it’s a 5 star service as usual More

by ADAMLEE412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not on here
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you for your continued loyalty to our dealership, Adam. It means a great deal to us that we have earned your business over all these years. Congratulations!

September 14, 2023

James is awesome and was extremely helpful in getting my warranty company to cover not one but two issues I had with my car. He is great with communication and keeping me in the loop with where we were at w More

by Jennabell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you so much for the wonderful review, Jenna! Our entire team really appreciates it! Let us know if we can help with anything else!

September 14, 2023

Everything was completed in a timely and complete manner . Jade sent a video reviewing the work being completed. Quality service ! More

by BACHOMIK3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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