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Audi Allentown - Service Center

Allentown, PA

4.8
813 Reviews
Call Service Center (888) 709-1467

813 Reviews of Audi Allentown - Service Center

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October 02, 2023

The best service experience I have ever had. Speedy and informative. They made suggestions and were very helpful More

by KERI.ANGELOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Audi Allentown responded

Keri, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 01, 2023

A person always answers the phone. Responsive, accurate and attentive service! The right questions are asked More

by KNELSON215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D'mitri Rebimbas
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Oct 02, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, KNELSON! We're always here to help if anything else comes up!

October 01, 2023

Knowledgeable, helpful, loaner cars available. Work done right the first time and car is delivered on time More

by Berks Softball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Audi Allentown responded

Thank you for the great review, Berks! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

September 28, 2023

service is too expensive. $500+ for inspection, four cyl oil change and review of convertible top is too high More

by CHRISTIAN.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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September 25, 2023

I believe they do a good job, but the prices are outrageous. After getting a quote over $6000 of the recommended work on my 2018 Q5, I was speechless and no longer have confidence in the dealership More

by ROSSFUTERAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sijade Cromartie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2023 -

Audi Allentown responded

Hello, thank you for the feedback. We understand that repairs can get pricey rather quickly. However, we do take the time to ensure that our prices are inline with other luxury band manufactures. We even try to stay relatively close to some independent repair facilities. Please keep in mind that we only use Audi parts and all work is done by a Audi trained and certified technician. We would be happy to review any pricing with you if you would like to. Also, we make recommendations as to what the vehicle may need now or in the future so some of the quote might not be needed at this time. Please let us know if you would like to discuss further. Thank you from the Audi Allentown team.

September 24, 2023

Good coffee lol good service and good people and of course I get my car clean every time More

by ROY187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Audi Allentown responded

We are so glad to hear this, Roy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 24, 2023

I had a great experience. Will go back for any services need on the future. More

by DSTERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly
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Sep 29, 2023 -

Audi Allentown responded

Thank you very much for such a great review, DSTERLING! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 24, 2023

All of the employees are helpful and knowledgeable. This dealership makes dropping off your vehicle convenient with their courtesy vehicle option. No complaints ever! We love it here! More

by AlyssaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Allen
Report | Print
Sep 29, 2023 -

Audi Allentown responded

Alyssa, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 24, 2023

Thorough always. Love them. Will always use them. They know they’re stuff. Good value when it comes to parts. More

by EBCAMPBELL2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, EBCAMPBELL! We're always here to help if anything else comes up!

September 24, 2023

The service advisor was friendly, they offered a loaner car because the service was going to take 2-3 hours. Was sent a video showing what the technician found. Keys were left in the locked vehicle for me More

by arothrock1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Moyer
Report | Print
Sep 29, 2023 -

Audi Allentown responded

We appreciate you taking the time to write us a review, arothrock! Please let us know if we can do anything else to help!

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