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Audi Allentown - Service Center

Allentown, PA

4.8
813 Reviews

813 Reviews of Audi Allentown - Service Center

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October 10, 2023

Awesome as always! Great friendly and effective work and customer service! Exchanging loaner and my car was beyond any service I ever seen and exactly what you get More

by MARINOS0814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 16, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, MARINOS! If there is anything else we can do to help just let us know! Have a great day!

October 10, 2023

Everyone was super nice and very accommodating to get my car dealt with. I really appreciated them getting my car dealt with so quickly and efficiently More

by careena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Careena! We're always here to help if anything else comes up!

October 10, 2023

I got an appointment as soon as I requested it and they were as thorough and courteous as always. More

by JOANMARX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Audi Allentown responded

Thank you for the great review, Joan! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 08, 2023

Great work Quick response This Is Way To much To Have To write So many Words More

by LCORTNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Audi Allentown responded

Thank you for rating us, LCORTNER.

October 07, 2023

The service was very good and quick service explain what the problem was and corrected it. More

by MIKECOOP1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

October 07, 2023

Excellent staff and customer service. Everyone Is great to talk to. Always getting my car serviced here More

by JANAKTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Audi Allentown responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

October 06, 2023

I can say all around service at this dealership is always great! He does a great job. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 06, 2023

The service manager is a down to earth and knowledgeable person just like the service advisors. The service technicians need to read the state inspection guidelines. It’s always better to be safe than sorry More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Audi Allentown responded

DJ, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 04, 2023

Always handles me and my car with great care and service. I believe the rates are a little high, but I’m willing to pay for great service. More

by ROHOEHLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

October 03, 2023

I am very pleased with the service that I have received thus far. Thank you. More

by MELISSACHEESE72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Audi Allentown responded

Hi Melissa, thanks for the recommendation. Our team at Audi Allentown values your feedback and looks forward to seeing you again soon.

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