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Audi Allentown - Service Center

Allentown, PA

4.8
813 Reviews

813 Reviews of Audi Allentown - Service Center

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November 08, 2023

I like how they take a video and share with you whats going eith your car and take the time to care for your needs More

by DENISE_JONES16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 07, 2023

Great service, good communication, great crew. I would recommend Audi Allentown for all of you Audi service needs More

by Bruce and Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

October 27, 2023

audi always treats me good, especially when i hate questions. josh was very attentive and actually helped me with an issue i had. thank you. More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Audi Allentown responded

Les, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 27, 2023

Good communication from service rep and nice clean courtesy car. Had to go searching for oil change coupon, not sure why notifications aren’t sent out More

by ZONA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 30, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

October 25, 2023

Excellent: both Nate and Tyler were great! The service at this dealership is always excellent!’ More

by ACWAYN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Oct 27, 2023 -

Audi Allentown responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 25, 2023

Modern facility, OEM used vs generic parts. Service Technician did a great job completing 20K service! Service Representative was highly professional, courtes and knowledgeable!! Very please More

by J6MARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 25, 2023

Was just in for a service and oil change, they were quick and I was satisfied, also the service manager was personable and helpful. I was in and out. More

by 4MAX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Audi Allentown responded

Thank you so much for the great review, 4MAX4! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

October 24, 2023

Dealership is very good. Everyone is pleasant to deal with. I have been happy with the work performed on my Q5 More

by SANDRA_FERRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric from the sales department helped me to hook up my Audi app
Oct 27, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, Sandra! If there is anything else we can do to help just let us know! Have a great day!

October 22, 2023

Always great to deal with. Service managers keep you up to date. Work is always on time. More

by GROOT140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Audi Allentown responded

Thank you very much for such a great review, GROOT! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 22, 2023

Truly loved the communication during the whole process of my service visit. my contact Tyler Pilz was very respectful and helpful. Truly appreciated my service visit. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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