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Audi Allentown - Service Center

Allentown, PA

4.8
846 Reviews
Call Service Center (888) 709-1467

846 Reviews of Audi Allentown - Service Center

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November 23, 2024

They are very thorough and provide great communication. Courteous and friendly. Easy process and transaction. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Audi Allentown responded

We are so glad to hear this, hbh! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 22, 2024

A very positive experience from the sales, finance, and service team. I would recommend the dealership to others More

by TDWEINER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydan
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Nov 25, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 22, 2024

Outstanding customer service! Personal and thoughtful attention to details during unscheduled site visit. Applause to Tyler! More

by DE.WERNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Audi Allentown responded

DE, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

November 21, 2024

Great service, as always! Everyone is friendly. I love the video from the technition. Thank you! More

by LHAMEL159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Audi Allentown responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 21, 2024

Sijade was so kind and fixed the problem and I am so greatfull for his efforts! More

by TUNGERGISOLFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 21, 2024

Clean and efficient. Everyone is friendly. Work done promptly. Nice building. I liked the video from the technician. More

by TIMOTHYBINGHAM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

November 21, 2024

Great work, and fantastic loaner vehicles. Delivered my vehicle to me when it was competed. More

by LFULLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Audi Allentown responded

Thanks LFuller, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 20, 2024

She was very kind, however when my car was deliver was showing an alarm on the dashboard so needed to give them car back to check this More

by mikepallares1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

Thank you for sharing your feedback. We're glad to hear that you found our team member kind, but we apologize for the inconvenience caused by the alarm on your dashboard. We understand how frustrating that can be, and we appreciate you bringing it to our attention.

November 20, 2024

Always great working with the service department at Audi Allentown. Molly did a great job in helping get the tire replaced. More

by BVERNIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that Molly was able to assist you with getting your tire replaced and that you had a positive experience with our service department.

November 19, 2024

Tyler was very helpful in showing me to get the bright lights to go on when the road is completely dark. More

by KROVINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2024 -

Audi Allentown responded

We are so glad to hear this, Krovinsky! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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