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Audi Allentown - Service Center

Allentown, PA

4.8
1,111 Reviews
Call Service Center (888) 709-1467

1,111 Reviews of Audi Allentown - Service Center

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May 22, 2025

Super attentive and worked hard to service my vehicle. Finished ahead of time and with excellent support. More

by LTCOLBEATY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're happy to hear our team was attentive and worked hard to service your vehicle efficiently. Finishing ahead of schedule with excellent support is exactly the experience we strive to provide. We truly appreciate your business and look forward to seeing you next time!

May 21, 2025

Attractive and immaculate facility with an attentive and informative staff. Staff goes put of its way to assist and advise. Audi should be proud. More

by GPANICHAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you found our facility attractive and immaculate, and that our staff made a positive impression. Providing attentive and informative service is something we take great pride in, and it's wonderful to know it made a difference in your experience. We truly appreciate your feedback and look forward to welcoming you again soon!

May 21, 2025

Molly was extremely helpful and kind. Highly recommend. Great experience and easy to work with. More

by ANNGASPAR4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 19, 2025

The technician was unable to identify the real problem & ended up just replacing all three parts to solve the problem. It’s unreasonably expensive to solve problems by just replacing all parts, instead of r More

by G.BATCHELOR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nate Krick
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2025

Always a super experience. Friendly,efficient and knowledgeable staff! Best team around. Ih8ghly recommend Audi Allentown. More

by KRIDES912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you so much for your continued support and thoughtful review! We're thrilled to hear you consistently have a great experience with our team at Audi Allentown. Your recommendation means the world to us, and we look forward to welcoming you back for your next visit!

May 18, 2025

Outstanding service organization. Knowledgeable, professional and responsive. I always like that they wash my car. More

by VERNOTICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you for the great feedback! We're so glad to hear you appreciate the knowledgeable, professional, and responsive service from our team—and that little extra touch of a car wash! It’s always our goal to go above and beyond. We look forward to seeing you again soon!

May 17, 2025

Highly recommend this dealership for the quality of the job done!! Their recommendations were honest, detailed and trustworthy. I will recommend friends to this dealership for services . More

by SHINGMAI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that you found our service honest, detailed, and trustworthy. It means a lot to know you'd refer friends to us—we truly appreciate your support and confidence in our team. We look forward to serving you again!

May 17, 2025

I did this survey yesterday…. Maybe check your e mail you have a great day More

by NABOO347
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2025

My experience was great with this dealer. The problem was fixed and they provided transportation to and from my location. My service advisor listened to my problem and worked with the mecha More

by WMHORNBAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you for sharing your experience! We're glad to hear everything went smoothly and that our team was able to resolve the issue while keeping you informed throughout the process. Providing transportation and clear communication are just some of the ways we aim to make service visits as convenient as possible. We truly appreciate your trust and look forward to assisting you again in the future!

May 15, 2025

Service rep responded quickly and got my vehicle in for repairs .., heard my concerns and got me on my way More

by NABOO347
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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