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Audi Allentown - Service Center

Allentown, PA

4.8
813 Reviews

813 Reviews of Audi Allentown - Service Center

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November 16, 2023

Always a pleasure to visit Audi Allentown. My salesperson mr. Cromartie was excellent. Very professional and knowledgeable More

by LYNCH0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Lynch! We're always here to help if anything else comes up!

November 16, 2023

Quick and efficient Easy to book. Nice to have rental That is about all Bye More

by A.FOLKS
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Nov 27, 2023 -

Audi Allentown responded

Thank you for the kind review!

November 16, 2023

Great service and staff. Knowledgeable, friendly- always get my car in for appointments in timely fashion. I feel safe when Audi works on my car! More

by SBARTOS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 14, 2023

I did elsewhere. Look it up. The service work was fine. Only two complaints. 1) the service tech called me to explain a video texted to me showing my tire wear. He sp More

by DRHAD
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Dec 04, 2023 -

Audi Allentown responded

DRHAD, thank you for the kind review. We do apologies for the wait time and our service tech. In the future, we will make sure this does not happen again. We hope to see you again soon!

November 14, 2023

It was a last minute appointment and they took me in and I didn’t have to wait long. More

by JPLAISIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 14, 2023

It was clean efficient and professional. Honest but not overly pushy on possible extra service stuff. More

by RWK47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Allentown responded

Thank you so much for the great review, RWK! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 11, 2023

Great experience! Tyler, the service advisor was a pleasure to deal with, very informative, and always kept me updated through the service being done. More

by SHTAES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
Nov 14, 2023 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

November 10, 2023

Responsive, accurate estimate, professional, top notch customer service, complimentary loaner, quick appointment availability. Very please WTH my experience. More

by MRAFAIL
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 14, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 09, 2023

Awesome as usual. No nonsense! The service team is always helpful, friendly and exceptionally knowledgeable. More

by Mhafer
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Nov 14, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 09, 2023

They always underpromise and overdrive! They are all very professional in how they pick up and deliver my car! More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Allen
Nov 14, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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