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813 Reviews of Audi Allentown - Service Center
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November 19, 2023
James scheduled me for 75K service even though I had it in 12/22, also water pump was leaking, just had that replaced in 12/21, they did cover both services, so thanks to James for taking care of that. in 12/22, also water pump was leaking, just had that replaced in 12/21, they did cover both services, so thanks to James for taking care of that. More
by ericgeder
Verified Customer
November 19, 2023
Best customer service I've ever experienced, led by James. Looking forward to continuing my relationship with the dealership. James. Looking forward to continuing my relationship with the dealership. More
by njboxer69
November 18, 2023
Seemed overpriced for work done, also suggested a $100 tire balance and rotation, left dealership and tires sounded off and when brought back to dealer they rotated back to original tire set. Didn’t offer tire balance and rotation, left dealership and tires sounded off and when brought back to dealer they rotated back to original tire set. Didn’t offer refund on work that wasn’t done right. Inspection said tires were fine , but after bringing car back to check them, it was suggested that new tires were needed. Just overall very disappointing, don’t think we will be returning . More
by SCOLLINS412
Employees Worked With
November 17, 2023
Excellent customer service, communication and up front, fair pricing. I pass another Audi dealer on the way, but they make it worth the drive. I highly recommend this dealership! fair pricing. I pass another Audi dealer on the way, but they make it worth the drive. I highly recommend this dealership! More
by AlyssaM95
November 17, 2023
I just did with the previous text The service is very good and the value is very good either because I didn't even have to pay the deductible can't complain on that. good and the value is very good either because I didn't even have to pay the deductible can't complain on that. More
by OPTO32004
Employees Worked With
Tyler Pilz checked me out and and different guy check me in on Wednesday night both very friendly and courteous.
November 17, 2023
They went above and beyond when I had a critical fault pop up when I was driving out of town on a Friday afternoon. I stopped into the dealership after just a warning call that I was coming and they diag pop up when I was driving out of town on a Friday afternoon. I stopped into the dealership after just a warning call that I was coming and they diagnosed it and set me up with a loaner for the weekend so I could complete my trip. The truck was fixed on Monday and I returned the loaner. They really saved the weekend for me. Thank you again! More
by CCBRADLEY422
November 17, 2023
I would sum this up as exceptionally service from Tyler to your mechanical team I would sum this up as exceptional service from Tyler to your complete service team to your mechanical team I would sum this up as exceptional service from Tyler to your complete service team More
by Jim@telcomsystems.net
Employees Worked With
Tyler
November 16, 2023
Amazing The most pleasant experience in customer could have when owning an Audi We love, Ciocca Audi have when owning an Audi We love, Ciocca Audi More
by BEN.PRINCIPE
