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Audi Allentown - Service Center

Allentown, PA

4.8
813 Reviews

813 Reviews of Audi Allentown - Service Center

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December 05, 2023

Every visit to Audi Allentown,we are satisfied with the excellent service and great treatment from all the staff there. We thank you for your kind treatment and wish you beautiful days. More

by KARMEN-EF
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Dec 12, 2023 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 04, 2023

Always quick courteous and efficient The process of drop off check in and pickup are always flawless and quick More

by SMCKENNA470
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Dec 12, 2023 -

Audi Allentown responded

Thank you for the great review, SMCKENNA! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

December 04, 2023

Great place and great service, very understanding that I have a busy schedule as well. More

by Hrithiksters
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Dec 12, 2023 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

December 04, 2023

I was kept in the loop through the maintenance and service process! Jade sent me a video while he was servicing my vehicle and explained all the check points and whatever service he suggested my vehic More

by VASOSTAV22
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Dec 12, 2023 -

Audi Allentown responded

Thank you so much for the great review, VASOSTAV! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

December 01, 2023

Easy to make the appointment including loaner car. Quick checkin including review of scheduled service. Car pickup process was easy. More

by HARDINJG
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Dec 04, 2023 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 01, 2023

Explained repair, ready when promised They explained the repair in great detail, estimated the time needed to get part, repair was complete within their estimate. More

by TLAURY
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 04, 2023 -

Audi Allentown responded

We are so glad to hear this, TLAURY! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 01, 2023

Audi Allentown consistently provides excellent customer service levels. I drive close to an hour to have my car serviced there rather than two other dealerships closer to my home and office. More

by NICHOLAS.TOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Audi Allentown responded

Thank you so much for the great review, Nicholas! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 30, 2023

Best experience James Is awesome as always, dealer has been great. Would and always talk about buying and selling experience been great. More

by AMAYNARD112
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Dec 04, 2023 -

Audi Allentown responded

Thank you so much for the great review, AMAYNARD! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 30, 2023

Jade thoroughly reviewed the work that was planned, and he kept me apprised of the progess. Work was completed on schedule. More

by TCSTATHOS
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Dec 04, 2023 -

Audi Allentown responded

Thanks for sharing your experience with us, TCSTATHOS! If there is anything else we can do to help just let us know! Have a great day!

November 30, 2023

Easy in and out, good communication, car returned in great shape after service and cleaning, very happy and well done More

by BRESSI33
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Dec 04, 2023 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, BRESSI! We're always here to help if anything else comes up!

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