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Audi Allentown - Service Center

Allentown, PA

4.8
814 Reviews

814 Reviews of Audi Allentown - Service Center

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February 08, 2024

James was a pleasure to work with and very polite with great communication skills thank you for asking More

by Phoenixspt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Audi Allentown responded

Thank you very much for such a great review! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 06, 2024

It's a beautiful dealership to visit. The service advisors add even more to the experience with their pleasant, warm and focused manner. More

by A3andMe
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Feb 12, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, A3! Please let us know if we can do anything else to help!

February 03, 2024

Excellent service and professionalism as always. Allentown Audi always does great work and there is no upsell pressure. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Jason! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

February 03, 2024

Pleasant and professional staff. Pleasant and professional staff that provide quick service. The lender car arrangement is a great offer that prevents wait time at the dealership and More

by DE.WERNER
Recommend Dealer
Yes
Employees Worked With
Molly
Feb 05, 2024 -

Audi Allentown responded

DE.WERNER, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

February 02, 2024

Best dealer in the area! Overall very happy with the service team here. They are top notch! More

by BJA72774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Audi Allentown responded

Thank you for the great review, BJA! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 30, 2024

They make it easy, great communication regarding what is needed and what they are doing. More

by YEN_DM
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
Jul 23, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Yen! We're always here to help if anything else comes up!

January 26, 2024

Everyone is always pleasant to deal with, Communication is always on point, and service is always completed in a timely manner. What more could you ask for? More

by ACRO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, ACRO! We're always here to help if anything else comes up!

January 26, 2024

Tyler and the entire staff do an incredible job with customer service. They are the primary reason I bring my car there. More

by John Graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Platz is a All Star Employee , D'mitri Rebimbas
Jan 29, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

January 25, 2024

Everyone there is very helpful and friendly. Are right on it if there is a concern. More

by JANEONENOTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Audi Allentown responded

Thank you for the great review! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

January 25, 2024

My experience was excellent The advisor was great at write up and my technician took excellent care of my vehicle More

by audiman120404
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Moyer
Jan 26, 2024 -

Audi Allentown responded

Thank you so much for the great review, Audiman! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

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