Audi Allentown - Service Center

The experience was great. Tyler was very knowledgeable and made me feel right at home. He walked me through the entire process and was very professional. Tyler was very knowledgeable and made me feel right at home. He walked me through the entire process and was very professional. More

Very customer-centric in a most timely, efficient and professional way. My 'go to' for any services. professional way. My 'go to' for any services. More

Basic service: oil change and tire rotation/balance. The service department at Audi Allentown is top notch. The service department at Audi Allentown is top notch. More

My only issue was the waiting area didn't have a bin, no it's not enough snack options, especially for customers waiting over an hr. it's not enough snack options, especially for customers waiting over an hr. More

Expensive but the problem was resolved. The part has to be ordered and it took longer than I liked but there was a courtesy car which eliminated the disruption of not having a vehicle. The part has to be ordered and it took longer than I liked but there was a courtesy car which eliminated the disruption of not having a vehicle. More

Professional, quick and easy. Everything explained with easy process. Professional, quick and easy. Everything explained with easy process. Great dealership to service with. Everything explained with easy process. Professional, quick and easy. Everything explained with easy process. Great dealership to service with. More

60,000 mile service completed in just over one hour exactly as promised! Technician sent a video showing exactly what needed to be fixed and explained why. Everyone was extremely friendly and facility exactly as promised! Technician sent a video showing exactly what needed to be fixed and explained why. Everyone was extremely friendly and facility is very clean.. A great experience. More

I go back a few years and I got from them us a feeling of love of Family ! What else is there? Nothing ! It’s everything ! I’m from the old school and they treated me with respect and consideration ! All o love of Family ! What else is there? Nothing ! It’s everything ! I’m from the old school and they treated me with respect and consideration ! All of them from the guys who came for my car , to the service guys ! The guys who picked up my car have me tone just to be friendly and put me at ease thst my car was in good hands ! James I can’t say enough about him ! He was top notch ! Audi of Allentown is the best and it goes back to the owner ! You treat your people right you get it back ! There is no other place that would come for your car 60 miles away ! No one ! They knew at my age I could not do it ! I love you all ! In this mixed up world you shine above all others ! God bless you always ! More

Excellent service, and well trained staff. James made the process as smoothly as possible for me to continue my way to work. James made the process as smoothly as possible for me to continue my way to work. More

Updated during the process Friendly Quoted perfectly Texting updates Easy check out Friendly staff Quick turnaround Texting updates Easy check out Friendly staff Quick turnaround More