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Audi Allentown - Service Center

Allentown, PA

4.8
1,064 Reviews

1,064 Reviews of Audi Allentown - Service Center

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April 27, 2025

Warning light came on mid day. Issue was time consuming to resolve but they got on the job right away and finished quickly. More

by MAHH75
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Apr 28, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

April 27, 2025

Dealership/advisor is good with communication and updates. Appreciated the courtesy ride to and from home. More

by DENISE.FANTUZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Audi Allentown responded

Thank you, Denise! We’re glad to hear you had a positive experience and that our team kept you well-informed throughout the process. We're also happy the courtesy ride helped make things a little more convenient. We appreciate your feedback and look forward to seeing you next time!

April 25, 2025

I just purchased a 2025 Audi Q5 and was very happy with the whole experience. More

by BETHFOLCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Audi Allentown responded

Thank you, Beth! Congratulations on your new 2025 Audi Q5 — what an exciting purchase! We’re so glad to hear you were happy with the entire experience. Enjoy every mile, and don’t hesitate to reach out if there’s anything you need!

April 25, 2025

Friendly, informative and very professional! I wasn't exactly sure what was going on with my car and Molly was very helpful in explaining the situation to me . More

by TDENGER
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Moyer
Apr 28, 2025 -

Audi Allentown responded

Thank you for the great review! We're so glad to hear that Molly was able to help clarify the situation and provide you with the support you needed. It's always our goal to offer friendly, informative, and professional service, and we’re happy we delivered that for you. We’ll be sure to pass along your kind words to Molly!

April 24, 2025

Servicing your vehicle at Audi Allentown is an amazing experience. My service advisor, Jade goes above and beyond to make sure that I’m happy with the service. More

by CMARCIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 24, 2025

Terrible, I received my car back with the whole car dirty after being asked if I wanted the car washed. Then had a really dark black greasy handprint on my interior door. I showed it to the attendant and tha More

by OSKILLETTT
Recommend Dealer
No
Employees Worked With
Sijade Cromartie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sijade Cromartie
April 24, 2025

Overall a great day Molly went out of her way to get everything done and taken care of in the car More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Moyer
Apr 24, 2025 -

Audi Allentown responded

Thank you for the great review, Kevin! We’re so glad to hear that Molly went above and beyond to take care of everything for you. We truly appreciate your feedback and are happy you had a great experience. If you need anything else, feel free to reach out!

April 24, 2025

Excellent, as usual. These guys at Audi Allentown are the most professional, knowledgeable, and friendliest people to work with. Love these guys. More

by SGR_Allentown
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Apr 24, 2025 -

Audi Allentown responded

Thank you so much for the wonderful feedback! We’re thrilled to hear that your experience at Audi Allentown was excellent once again. Our team truly values your trust and we’re grateful for your continued support. We look forward to seeing you again soon!

April 24, 2025

wonderful, caring group of people. always a pleasure being around and working with. Excellent service! More

by WMONE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Audi Allentown responded

We appreciate you taking the time to write us a review, please let us know if we can do anything else to help!

April 22, 2025

All were ready for me--appointment took longer than I anticipated Everyone was communicative and friendly More

by Purplgil
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Apr 24, 2025 -

Audi Allentown responded

Thank you for your review! We're glad to hear that everyone was communicative and friendly during your visit. We apologize for the longer-than-expected appointment time and appreciate your patience. If you need anything further, feel free to reach out — we're here to help!

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