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Audi Allentown - Service Center

Allentown, PA

4.8
846 Reviews
Call Service Center (888) 709-1467

846 Reviews of Audi Allentown - Service Center

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December 01, 2024

Very efficient and good service! I have been coming here for several years. They are very courteous and do a good job. More

by ELLESENTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with us over the years. We truly appreciate your continued trust and support. Looking forward to serving you for many more years to come!

November 30, 2024

Just love this place thank you, oh and I think to make this place even more awesome. You should give out complementary baseball caps..... wink. Thank you again! More

by KRYSTALWINTERS716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 28, 2024

Everything was seamless. The work was completed faster than I expected, which was a welcome surprise. More

by cloriecb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Audi Allentown responded

Thank you for your great review! We're so glad to hear that everything went smoothly and that we could exceed your expectations with the speed of the work. We truly appreciate your feedback and look forward to serving you again in the future!

November 27, 2024

Outstanding. Have you given this man a promotion yet?! I highly suggest that you do so. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Audi Allentown responded

Thank you for the wonderful review regarding our Service department and team!

November 26, 2024

Very efficient helpful and friendly. Molly reached out and made the visit effortless on my part. More

by FRIEDFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Audi Allentown responded

Thanks FriedFamily, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

November 26, 2024

As l wrote previously , Tyler and Nate are Great . as Service Advisor and Service Manager. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating, Robert. We really appreciate your business. Please let us know what we can do for you in the future.

November 26, 2024

Tyler was great to work with as with all the other service representatives au Audi Allentown. Over the years have developed a great relationship with everyone in the service department More

by BVERNIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

November 25, 2024

The last visit was for an issue related to a SOS alarm. Very unusual, and I am not sure that just resetting the alarm will fix the problem. As far as the attention received at the dealer it's always amazin More

by LVITORINO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Audi Allentown responded

Thank you for sharing your feedback. We're glad to hear that you continue to receive excellent service at our dealership! We understand your concern about the SOS alarm issue, and we appreciate your patience. While resetting the alarm is often an effective solution, we recommend monitoring it to ensure the issue doesn't recur. If it does, please don't hesitate to reach out so we can further investigate and address any underlying problems. We're always here to help!

November 23, 2024

Very good experiences over the last 18months since we purchased the SQ5 with both Tyler and the customer service team. Tyler is great to work with and he is a natural professional in his position. More

by DE.WERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, DE! We're always here to help if anything else comes up!

November 23, 2024

The car was looked at and there were more issues than originally scheduled - but the team qas able to complete all work within the time I requested. More

by JMJLOPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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