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Audi Allentown - Service Center

Allentown, PA

4.8
868 Reviews

868 Reviews of Audi Allentown - Service Center

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June 08, 2024

James and Ciocca Audi are awesome to work with! Great attention to detail and super efficient. More

by DBRADPATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Allentown responded

Thanks Dbradpatt, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 06, 2024

Tyler was my service contact. He sent a video of my car. Took his time to explain everything. Gave great suggestions to improve my car's performance. I was very happy with my More

by POGOMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 06, 2024

They make everything so Easy. Scheduling everything is super Convenient. Nicest people work there and are always super helpful. More

by jessieyeags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Jessie! We're always here to help if anything else comes up!

June 05, 2024

Work done in a reasonable time. Staff was very pleasant and displayed good listening skills. Video of work performed is very useful and informative. More

by DANDIES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Audi Allentown responded

We are so glad to hear this, Dandies! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

June 04, 2024

Great people They did diagnosed my car give me an estimate in timely manner There where on time for the appointment to the finishing diagnosis Thanks to Audi Allentown More

by ISHA1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady give me the appointment
Jun 05, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Isha! Please let us know if we can do anything else to help!

June 04, 2024

Everything went smoothly. Love being kept up-to-date. No surprises. Really like the video and explanation of things. More

by BSBOBRYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Audi Allentown responded

Thank you so much for the great review, Bsbobryk! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 04, 2024

Customer service is exemplary. Jade is great at what he does. He is also very informative and knows the ins and outs of the service being performed and what is to be expected. More

by TRISHACOBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Audi Allentown responded

Thanks Trisha, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 04, 2024

I was able to schedule the appointment at a convenient time for me. Tyler was ready for me when I arrived early. I appreciated having the loaner car. More

by MAUREENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 04, 2024

It was easy to schedule; appointments were available any day of the week. Dropped car off the night before and it was done mid-morning. More

by FRANKIEANONIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Audi Allentown responded

Hi Frankie, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 02, 2024

Audi Allentown is great to deal with. No hassle and friendly. Their service department is fantastic More

by CHRISTINGILLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Audi Allentown responded

Hi Christin, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

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