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Audi Allentown - Service Center

Allentown, PA

4.8
868 Reviews

868 Reviews of Audi Allentown - Service Center

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June 20, 2024

James is a great service associate, he was very helpful and knowledgeable on the car we needed servicing, no upsell or hard sell on services 🥰 Dealership is great and the building facade is beautiful 🤩 More

by RUDYFERRAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Audi Allentown responded

Thanks Rudy, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 20, 2024

Overall, not too bad, but I had to reject the car once due to the fault not being corrected. They got it right the 2nd time. But, this caused me to waste 2 hours the 1st time I was told it was finished. More

by WAIVEREADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Many thanks to the team. They are always so friendly and attentive. Truly drives my loyalty to Audi More

by CHADBURKHOLDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Chad! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 19, 2024

Easy to deal with and good availability to get car serviced. Work completed quickly. Nice to get loaner. More

by BANGUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

June 19, 2024

Excellent customer service . Friendly, thorough and complete . Would definitely recommend to others who are in need More

by MAROTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Audi Allentown responded

Maroth, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 17, 2024

The service manager, I think his name is Nate was an awesome guy to deal with More

by WATERMAN2482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Audi Allentown responded

Thank you so much for the great review, Waterman! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 15, 2024

Audi Allentown always takes good care of my vehicle, especially James Lauman who gives good advice and information at every service interval. More

by ANUV106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

June 15, 2024

The dealership and the employees were efficient, polite and the repair was done according to factory specs. More

by TMSOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

Thank you for the great review, Tmsolo! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 15, 2024

Excellent service from start to finish. I was recognized immediately. Everyone was courteous. And the car was completed as expected on time. More

by PAT.WITMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 14, 2024

I rate the dealership highly because it is responsive to it’s client’s car needs and concerns. More

by JOANMARX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Joanmarx! We're always here to help if anything else comes up!

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