Audi Allentown - Service Center

Competent, but didn’t offer a very good explanation for why an oil change cost over $300. Seemed a little defensive. I questioned how the dealership was going to compensate for reduced maintenance on EVs. why an oil change cost over $300. Seemed a little defensive. I questioned how the dealership was going to compensate for reduced maintenance on EVs. I wondered if the recommendation to flush and change brake fluid on our A6 was one of the ways (to compensate) because I’d never heard of that before. He suggested EVs require as much maintenance as an ICE vehicle, which doesn’t seem correct to me. My other car is a Cadillac and that dealership not only washes the exterior, but they also clean the interior of my Lyriq to spotless perfection. No interior cleaning or vacuuming mats at Audi. Perhaps Audi should consider upping their game. More

Tyler and the rest of the staff are very professional staff. I continue to be impressed by the staff and the service! staff. I continue to be impressed by the staff and the service! More

I was very impressed. I am from out of town and didn’t have an appointment. My car had an issue and I was afraid to drive it. Jade and the technicians took care of the iss I am from out of town and didn’t have an appointment. My car had an issue and I was afraid to drive it. Jade and the technicians took care of the issue that day and assured me my car was safe. I’ve had terrible experiences at car dealerships/service and this experience was the exact opposite. I would highly recommend your team! More

Consistently treats me like a valued customer. They make it a point to not only know my name but details about me and my family. They make it a point to not only know my name but details about me and my family. More

Excellent communication regarding status of vehicle and what repairs are necessary. Tyler does a great job keeping in touch and giving an honest opinion about what needs to be done what repairs are necessary. Tyler does a great job keeping in touch and giving an honest opinion about what needs to be done More

Everything went smoothly. Explained the services being done and overall costs prior to starting. Staff was extremely professional. Explained the services being done and overall costs prior to starting. Staff was extremely professional. More

My service at Audi Allentown was exceptional, the quality of the service was 100%. Communication was quick from drop off to pick up. of the service was 100%. Communication was quick from drop off to pick up. More

Thanks for your help with ny car , appreciate what you doing for us. God bless you . doing for us. God bless you . More

Very impressed from the first phone call to your dealership to the service you provided. dealership to the service you provided. More

James is a great service associate, he was very helpful and knowledgeable on the car we needed servicing, no upsell or hard sell on services 🥰 Dealership is great and the building facade is beautiful 🤩 and knowledgeable on the car we needed servicing, no upsell or hard sell on services 🥰 Dealership is great and the building facade is beautiful 🤩 More