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Audi Allentown - Service Center

Allentown, PA

4.8
863 Reviews
Call Service Center (888) 709-1467

863 Reviews of Audi Allentown - Service Center

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July 25, 2024

Everyone was very pleasant and very positive attitude. The waiting area was extremely comfortable and inviting. Love the complimentary coffee machine. The entire experience was comfortable, quick and prof More

by MLSWAVELY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating, Mlswavely. We really appreciate your business. Please let us know what we can do for you in the future.

July 25, 2024

Excellent and professional service! Wonderful with accommodating schedules and loaner vehicle. Best dealer service center. More

by SKAPUSHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Audi Allentown responded

Thanks for sharing your experience with us, Skapushy! If there is anything else we can do to help just let us know! Have a great day!

July 24, 2024

The team is very professional and courteous. I’ve taken my car in for service here since moving to the Allentown area and have never had a bad experience. More

by Stephen N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

July 23, 2024

Only complaint- my seat belt is twisted. I was told this was due to a part being the wrong size. You then wanted approximately $170 to fix it. More

by ACACIA107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Audi Allentown responded

Hi Acacia, we apologize for your seatbelt being twisted due to the part size. Please feel free to reach out to our team to further discuss how we can fix this! Thank you for your feedback.

July 23, 2024

Excellent service good a a a a a a a a a a a a a More

by KRISHASACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Audi Allentown responded

Thank you for rating us!

July 23, 2024

The service department is always friendly and makes sure all questions are answered before you leave. More

by KJFRANKENFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 23, 2024

Excellent and fast service very good customer service and very comfortable waiting room I like it More

by ALEXYATEJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Audi Allentown responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

July 23, 2024

Excellent when we come in for service everyone is very friendly and very courteous they listen to what you have to say and explain in detail how they will fix the problem Nate krick is probably the best More

by KIZ199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOSH. in sales 👍🏻👍🏻👍🏻
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Jul 24, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

July 20, 2024

Audi Allentown has provided great customer service. James has been informative and very helpful through the process. Thank you. More

by LITTLEO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

July 20, 2024

Excellent customer service by Tyler and the team. Only complaint is the exorbitant cost of labor charged by the dealership. $200 per hour! More

by GRIGSBYLEA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 23, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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