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Audi Allentown - Service Center

Allentown, PA

4.8
863 Reviews
Call Service Center (888) 709-1467

863 Reviews of Audi Allentown - Service Center

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August 13, 2024

Pleasure to schedule with and work with, good clear communication during service. Car was washed and windshield is crystal clear. More

by DIEHLCUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Audi Allentown responded

Thank you for your kind review! We're thrilled to hear you enjoyed the car wash and easy scheduling. We hope to see you again soon.

August 10, 2024

Terrific communication and service! Top notch in taking of the issues I had with my TT and explaining everything to me. More

by KEKVMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Audi Allentown responded

We are so glad to hear this, Kekvmd! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 10, 2024

Great service! Why are you making me write 15 words? This is an annoying. So… More

by ROBCWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Audi Allentown responded

Thank you for the review of our Service department, Rob! We apologize if you find our review process to be annoying.

August 09, 2024

I truly appreciate the service that I receive when I have my vehicle serviced at your dealership. I travel a bit of a distance and it is definitely worth my time. More

by PGIBBONSATFASTTAG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 09, 2024

A top-notch Service Department, with excellent communication, and an extremely knowledgeable staff...Molly and her co-workers were ALL friendly and super-professional, from start to finish !! High More

by HAUSMAN077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Audi Allentown responded

Thank you so much for the great review, Hausman! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 09, 2024

I always get great service from Tyler and from Nate Tyler is a jewel I really like this service team this is where I'll get my next car I'm sure if I can get a deal More

by wilmawvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 09, 2024

Tyler was great. He provided constant communication regarding status and was very helpful. And, he provided us with the name of the person to talk to if we came afte More

by TKMGLOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Tkmglob! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 08, 2024

Excellent service from Allentown Audi and fair pricing on their cars I’m pleased to be a repeat customer More

by STEPHENSERGEGEANT79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Hi Stephen, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

August 08, 2024

On time and attentive good service. Have not had a bad service experience to date. More

by JSALCIDOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 08, 2024

Great service, as usual. When issues with my vehicles are identified, they are explained to me in detail and expert advice regarding my options is provided More

by LRAUCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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