Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
863 Reviews of Audi Allentown - Service Center
Sort by
August 18, 2024
Great overall service! Tyler was great at explaining the process, where we were and what happened next. Tyler was great at explaining the process, where we were and what happened next. More
by GUY.PASCARELLA
Verified CustomerEmployees Worked With
August 18, 2024
Sijade was friendly, helpful and concerned. He listened to us and answered all our questions. Other questions we had needed a salesperson. The salesperson was friendly but really could not solv He listened to us and answered all our questions. Other questions we had needed a salesperson. The salesperson was friendly but really could not solve our problems. More
by Im4toys
Employees Worked With
August 17, 2024
Prompt attention was given to the manufacturing issue with updates on service given throughout the process. with updates on service given throughout the process. More
by EDWARDS0414
Employees Worked With
August 15, 2024
After an unfortunate encounter with another Audi dealership, Tyler at Audi Allentown stepped in and saved the day! The service was handled professionally and accurately. I am very grateful. dealership, Tyler at Audi Allentown stepped in and saved the day! The service was handled professionally and accurately. I am very grateful. More
by Su0213
Employees Worked With
August 14, 2024
I took my car Audi Q8 to the dealership and they misdiagnosed my car not ONCE but TWICE. They Kept guessing on what was wrong with my car it has been Two months and my car is still not fixed because misdiagnosed my car not ONCE but TWICE. They Kept guessing on what was wrong with my car it has been Two months and my car is still not fixed because everything they told us to fix we fixed it but something is still wrong with my vehicle. More
by qyshirarivers
Employees Worked With
August 14, 2024
Extremely disappointed with my experience at this dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the d dealership. The only bright spot was Tyler Pilz was excellent to deal with and very helpful. The problem, though, was the "mechanic side" of the dealership. Oil change was not completed. Worst of all the main recall item that was to be fixed (ie: airbag issue) also was not completed. The seatbelt was left unattached to the seat. I was astounded when I saw that this morning (8/14). Honestly, it worries me that other items might not have been correctly completed/installed. I had four new tires installed....we're they correctly installed...!?? Who knows...? I have no way of knowing. More
by John Knapp
August 14, 2024
Tyler diligently addressed my car's issue. He made it effortless through his professionalism and very effective communication from drop-off, getting a loaner and then picking up my car. In gen He made it effortless through his professionalism and very effective communication from drop-off, getting a loaner and then picking up my car. In general, I found the whole service team at Audi Allentown a very customer-oriented group. Will gladly come back again! More
by cschmitt33
Employees Worked With
August 14, 2024
Good communication throughout the process. Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 Additional work required was thoroughly explained and completed. Car was cleaned nicely. Only complaint was waiting 1/2 hour for drop off and 1/2 hour for pickup One person on duty to handle the customers More
by Bob Schuster
August 13, 2024
Tyler Pilz as well as the service technician who performed service on my vehicle were great. Technician located a secondary issue from what it was brought in for(they give you a high quality video performed service on my vehicle were great. Technician located a secondary issue from what it was brought in for(they give you a high quality video showing their findings) and got most of the charges covered with my extended warranty company and I had to do absolutely nothing they took care of it all. Very polite and great service. 10/10 More
by Dennisburke484
Employees Worked With
August 13, 2024
The dealership is very clean and professional. My car was taking care of very thoroughly. All the people at the dealership were very professional and friendly. My car was taking care of very thoroughly. All the people at the dealership were very professional and friendly. More
by EHETTES
