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Audi Allentown - Service Center

Allentown, PA

4.8
862 Reviews

862 Reviews of Audi Allentown - Service Center

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September 04, 2024

Attention to detail and very accommodating to my needs and times. She was able to switch my appointment immediately More

by Petedmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Allen
Sep 04, 2024 -

Audi Allentown responded

Hi Pete, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

September 04, 2024

Tyler customer focus , frequent updates & responsiveness, completing work on time is greatly appreciated & acknowledgement Thank You Tyler More

by Sequeirahome
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Allentown responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience.

September 03, 2024

They are very very nice. I will be there next time .I love here so much. More

by 35371687
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Allentown responded

Thank you so much for taking the time to review our service department! Please let us know if we can help you with anything else.

September 02, 2024

Jade and coworkers did an amazing job for our tire replacement. Not surprised, as they always deliver in an excellent way. More

by KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Allentown responded

Kevin, thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 02, 2024

Car sat for 36 hours without a follow up and they lost my daughter’s sunglasses More

by Dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Molly Moyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Service was professional and friendly! Will definitely be back If I’m in the area again! More

by KATHYHALL153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

August 31, 2024

They did a great j9b fixing my car. They're the only place my car has ever been for service. More

by DMCM924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

August 31, 2024

Great staff, they make sure they take care of your concerns. They keep you informed along the way More

by DPETRIDIS04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 30, 2024

Professional courteous service representative- work completely on time and car loaner was a great ride - thank you James More

by kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy - service mechanic
Sep 04, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 30, 2024

There was excellent communication and swift service from all parties involved from start to finish More

by GJLAMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Gjlamack! Please let us know if we can do anything else to help!

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