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Audi Allentown - Service Center

Allentown, PA

4.8
845 Reviews
Call Service Center (888) 709-1467

845 Reviews of Audi Allentown - Service Center

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December 14, 2024

The most amazing staff ever. They are so knowledgeable and just blow me away with their expertise and technical abilities to service my car now 10 years old. Honest people. More

by TIM@MILLPRESSIMPORTS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Audi Allentown responded

Thank you for your incredible review! We're so glad to hear that you had such a positive experience with our team. It's wonderful to know that our staff's expertise and honesty made a lasting impression, especially in taking care of your 10-year-old car. We always strive to provide the best service possible, no matter the age of the vehicle. We truly appreciate your trust and look forward to continuing to care for your car in the future!

December 14, 2024

The staff was very friendly. Always kept you up to date on the status of your car. Felt like I was in good hands More

by dwbrown03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Audi Allentown responded

Dwbrown, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 14, 2024

Bought my Audi in was greeted by Tyler , Checked my car in ,Spoke to Nate about a issue , NATE was Great and helpful , Returned to Tyler to sign in the car when it was completed he found me and went o More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Audi Allentown responded

Thanks Robert, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

December 11, 2024

A8 locked the steering wheels, was told the board has to be replaced. That was totally unacceptable from Audi quality. I feel like I ripped off by Audi company More

by TKPENDURTHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 09, 2024

James was super helpful when I brought in my car. He answered all questions that I had and provided solutions to a small issue that showed him with the car. Thanks James! More

by TNDIEGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you for your kind words! We're glad James was able to assist you and address all your questions, as well as provide solutions to the issue with your car. We appreciate you taking the time to share your experience and will be sure to pass along your thanks to James!

December 09, 2024

Audi is the very best. You find there the best cars on the market and the nicest people to service the customers. Thank you Audi! More

by apetit2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with both our cars and our team. We truly appreciate your kind words and look forward to continuing to serve you in the future!

December 08, 2024

Great experience. Good work and very helpful. Fantastic loaner vehicles. I will continue to take my car there. More

by LFULLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

We are so glad to hear this, LFuller! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 08, 2024

James is excellent to deal with and the dealership is top notch for service and scheduling. More

by FIMOWICZSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 07, 2024

The service staff is very personable, knowledgeable, and AMAZING! They always greet me with a smile, are prompt and helpful. More

by DADDYWAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 07, 2024

Excellent price and service! Brad was very knowledgeable and didn’t play games. Overall good experience More

by KEENEY2083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that Brad provided excellent service and that you had a positive experience. We strive to offer both great pricing and a straightforward approach. We appreciate your feedback and look forward to serving you again in the future!

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