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Audi Allentown - Service Center

Allentown, PA

4.8
1,063 Reviews

1,063 Reviews of Audi Allentown - Service Center

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May 07, 2025

Always positive and most helpful. Very accommodating no matter what the issues may be!! Very efficient and on time! More

by BUZZYBECK
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
May 08, 2025 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you've consistently had positive and accommodating experiences with our team. Providing efficient, timely service is always our goal, and it's great to know we've met your expectations. We truly appreciate your continued support!

May 07, 2025

Dealership was quick at scheduling my vehicle for service, and had the repair done in a timely manner. The service advisor went above and beyond to reach out to the dealership that sold me my car to More

by C. Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Audi Allentown responded

Hi C. Nguyen, Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that our team was able to assist you promptly and that your service advisor went the extra mile to ensure everything was taken care of with your extended warranty. We truly appreciate your recommendation and look forward to continuing to support all your Audi needs.

May 05, 2025

I was very pleased with my recent visit at Audi Allentown. Excellent service and very friendly and helpful staff. More

by BKJEANES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Allentown responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

May 04, 2025

Service was very good. Problems solved & covered by warranty. I really like the convenience of Audi service More

by Roman22
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
May 05, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Roman! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 03, 2025

Tyler is always very accommodating and informative Tyler is always very accommodating and informative. He is very easy to work with and I would recommend him to be anyone's advisor any day. More

by Shaecon
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
May 05, 2025 -

Audi Allentown responded

Thank you, Shaecon, for your kind words about Tyler. We're so glad to hear that he continues to be accommodating, informative, and easy to work with. Your recommendation means a great deal to us, and we're proud to have Tyler on our team providing the kind of service that earns this level of trust.

May 03, 2025

Tyler is always very accommodating and informative Tyler is always very accommodating and informative. He is very easy to work with and I would recommend him to be anyone's advisor any day. More

by Shaecon
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
May 05, 2025 -

Audi Allentown responded

Thank you, Shaecon, for your kind words about Tyler. We're so glad to hear that he continues to be accommodating, informative, and easy to work with. Your recommendation means a great deal to us, and we're proud to have Tyler on our team providing the kind of service that earns this level of trust.

May 03, 2025

Let me set this up clearly. Audi makes a great car. My prior Audi ran for 10 years 170k miles, and would have kept going had I let it. But, the cost of ownership was getting out More

by DADOFTCT
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Molly Moyer
May 05, 2025 -

Audi Allentown responded

Thank you for taking the time to share your honest experience. We’re glad to hear that you’ve had a positive impression of our team, it means a lot to know that the people you’ve worked with have made a good impact. That said, we completely understand your concerns about the cost of ownership and the stress that can come from anticipating unexpected expenses, even with a prepaid service plan. Owning a premium vehicle should be an enjoyable experience, not one filled with worry. Your feedback is valuable and will be shared with our team so we can continue working to make the service experience as transparent, reassuring, and worry-free as possible. If there's anything specific we can do to help ease those concerns or walk you through your service coverage in more detail, please don’t hesitate to reach out.

May 03, 2025

Respectful. Prompt. Kind. They really do want the customer to be happy and pleased with car. More

by DDEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 02, 2025

The staff at the Allentown Audi dealership are always courteous, professional, and efficient. I’m usually in and out very quickly. More

by Hockey1060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

May 02, 2025

Extremely friendly and informative staff. Even though I spent more than I wanted to, I felt like the customer experience and work done on my SUV was well worth the money. I will be coming bac More

by KEVNAG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We're so glad to hear that you had a positive experience with our staff and felt the value of the work done on your SUV. We truly appreciate your trust in us and look forward to helping you with your future Audi purchase when the time comes. Great to have you as part of the Audi family!