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Audi Allentown - Service Center

Allentown, PA

4.8
997 Reviews
Call Service Center (888) 709-1467

997 Reviews of Audi Allentown - Service Center

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March 29, 2025

They are very professional and always have your car finished when they say they will. More

by KEHRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2025 -

Audi Allentown responded

Thank you for your kind review! We’re thrilled to hear that you’ve had a positive experience with our team. Being professional and meeting our promised timelines is something we take pride in, so it’s great to know we’re meeting your expectations. We appreciate your trust in us and look forward to serving you again in the future!

March 28, 2025

Excellent customer service time before there was no loaner for a month available and the rep came up with one for us!! More

by MATTHIAS_NASSRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Audi Allentown responded

Thank you for your great review, Matthias! We’re so glad to hear that we were able to find a loaner for you, even when it seemed like there were none available. We always aim to go above and beyond to meet our customers' needs, and it’s wonderful to know that we succeeded in doing so for you. We truly appreciate your feedback and look forward to assisting you again!

March 28, 2025

Excellent service. Always treated with professionalism and respect. On going communication with updates while waiting for our cars More

by THREE-DEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2025 -

Audi Allentown responded

Thank you so much for your kind review! We’re thrilled to hear that you consistently experience professionalism and respect from our team. Keeping you updated while you wait is important to us, and we're glad it made your visit more comfortable. We truly appreciate your feedback and look forward to serving you again in the future!

March 27, 2025

Excellent communication. From the first contact throughout the appointment and payment process, everyone was polite and professional. More

by MelandNovella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Audi Allentown responded

Thank you for your kind review! We’re so glad to hear that you had a positive experience with our communication and that our team was polite and professional throughout the process. We truly appreciate your feedback and look forward to assisting you again in the future!

March 27, 2025

Great Service! They addressed all my cars needs in a timely manner. Would recommend them. More

by Jill Milks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2025 -

Audi Allentown responded

Thank you for your great review, Jill! We’re so glad to hear that we were able to address all of your car's needs quickly and efficiently. We appreciate your recommendation and look forward to assisting you again in the future!

March 27, 2025

Great service and incredible communication throughout the process. I can't recommend this service team enough. More

by Viridismontis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Audi Allentown responded

Thank you for your fantastic review! We’re so happy to hear that you had a great experience with our service team and appreciated the communication throughout the process. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service in the future!

March 27, 2025

Outside of me having to come into the shop it’s So far so good. More

by DAVADETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 28, 2025 -

Audi Allentown responded

Thank you for your review! We're glad to hear that everything is going well so far. We understand that coming into the shop can be an inconvenience, and we truly appreciate your patience. If there's anything we can do to make your experience even better, please don’t hesitate to let us know!

March 25, 2025

E x c e l l e n t S e r v i c e More

by KRISHASACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Audi Allentown responded

Thank you so much for the recommendation, Kris!

March 25, 2025

I waited entirely too long for the service that I was told would take 1 hour and 15 minutes. They did a good job with the services they offered but I wasn’t happy with the car wash my car was still dirty More

by Tami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 26, 2025 -

Audi Allentown responded

Thank you for sharing your feedback, Tami. We’re sorry to hear about the wait time and the car wash not meeting your expectations. While we’re glad to know that Molly’s professionalism and kindness helped make up for the experience, we truly appreciate your comments and will work on improving these areas. We value your time and your business, and hope to provide you with a smoother experience next time. Thank you again for bringing this to our attention!

March 23, 2025

Fast Service. Personal attention from the front desk, mechanic and cashier. Courtesy wash of my car a plus. More

by Lmldad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Audi Allentown responded

Thank you for the great review! We're thrilled to hear that you had a fast and positive service experience, with personal attention from our team. We're glad you appreciated the courtesy wash as well! We look forward to serving you again in the future!

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