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Audi Allentown - Service Center

Allentown, PA

4.8
1,026 Reviews
Call Service Center (888) 709-1467

1,026 Reviews of Audi Allentown - Service Center

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April 15, 2025

Tyler is the best, & his team is professional as well. .I had a slow leak in my left front tire & I was given a choice of appointments. More

by MBLEBOVITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Audi Allentown responded

Thank you for the kind words! We’re so glad Tyler and the team took great care of you. Offering convenient appointment options and making sure issues like your tire leak are handled smoothly is exactly what we aim for. We appreciate your trust and look forward to helping you again whenever you need us!

April 15, 2025

The courtesy extended through Molly Moyer and the team at Allentown Audi was remarkable!. I would recommend any Audi serviced at their state of the art facility. While their step by step guidance of the More

by brandonkranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Audi Allentown responded

Thank you so much, Brandon! We’re thrilled to hear that Molly Moyer and the Allentown Audi team made such a strong impression. Your kind words about our state-of-the-art facility and the professional, step-by-step service mean a lot to us. We truly appreciate your recommendation and look forward to continuing to provide you with the top-tier experience you expect from Audi.

April 12, 2025

Tyler was very courteous and professional. He acknowledged my arrival as soon as I walked into the service department and verified all my concerns. He kept me up to date on the progress of m More

by ROBERT.R.HOWELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Audi Allentown responded

Thank you for taking the time to share your experience! We're so glad to hear that Tyler took great care of you from start to finish. Providing clear communication and top-notch service is what we aim for, and it’s great to know Tyler delivered. We truly appreciate your recommendation and look forward to serving you again in the future!

April 12, 2025

Two words, excellent service. Everybody’s polite and helpful from the scheduler on the phone to the service manager, mechanic, etc. great job. More

by KS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know her name, but it was the person who set up the appointment on phone
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Apr 14, 2025 -

Audi Allentown responded

Thank you for the kind words! We're thrilled to hear you had an excellent experience from start to finish. Our team—from the scheduler to the service manager and technicians—truly appreciates your feedback. We look forward to continuing to provide you with great service!

April 11, 2025

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 11, 2025

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Lauman
Report | Print
Apr 14, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 11, 2025

Amazing service! Amazing people!Problems are taken care of, before you ask! Highly recommend Ciocca and its service people! More

by TRYAL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Audi Allentown responded

Thank you for the amazing review! We’re so glad to hear that our team at Ciocca made such a great impression. Anticipating your needs and making your experience seamless is exactly what we strive for. We truly appreciate your recommendation and look forward to serving you again!

April 09, 2025

Outstanding - the best service, as always! Got me in on an emergency basis and promptly remedied my issue. More

by Lusthof1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that we could assist you promptly and effectively in your time of need. It’s always a pleasure to provide top-notch service, and we truly appreciate your trust in us!

April 09, 2025

Very responsive, explain issues/needs well, strong service ethic, good results from Service Department every time. More

by ECD821
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our Service Department. Providing clear communication, reliable service, and great results is exactly what we strive for every day. We truly appreciate your trust and look forward to continuing to serve you!

April 08, 2025

Excellent service depart, very fast service while waiting. Price quoted was price paid. Will use this dealer again More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Audi Allentown responded

Thank you for the great review, David! We’re so glad to hear you had an excellent experience with our service department. It's important to us that our pricing is clear and accurate, so we're happy that met your expectations. We look forward to serving you again in the future!

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