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Audi Allentown - Service Center

Allentown, PA

4.8
1,101 Reviews

1,101 Reviews of Audi Allentown - Service Center

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June 01, 2025

I really appreciate the solid communication every time I bring my Audi in for service. The walk around videos are great as well. I do not get this great of service anywhere else. More

by AMBEROZZY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that you value the consistent communication and enjoy the walk-around videos — our team works hard to keep you informed and confident throughout your service experience. It means a lot to know that you don’t get this level of service anywhere else. We truly appreciate your trust in us and look forward to continuing to provide you with top-notch care every time you visit.

May 31, 2025

Great job by my advisor! Appt scheduling was a bit of a challenge for a simple visit... More

by MHAMME3420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Audi Allentown responded

Thank you for your feedback! We're glad to hear your advisor did a great job and provided a positive experience during your visit. We do apologize for the scheduling challenges you encountered — we understand how important convenience is and are actively working on improving that part of the process. We appreciate your patience and hope to make your next visit even smoother. Please don’t hesitate to reach out if there’s anything we can assist with in the meantime.

May 30, 2025

I purchased a used 2023 Alfa Romeo Stelvio from Audi Allentown, and simply put it was one of the best car buying experiences I've had to date (after purchasing many vehicles in my life). Eli was my sale More

by TIM.GRADY.PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Audi Allentown responded

Hi Tim, Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that your purchase of the 2023 Alfa Romeo Stelvio was one of the best car buying experiences you’ve had. Eli and the rest of our team work hard to ensure each guest feels valued and supported throughout the process, so it’s incredibly rewarding to hear your kind words. We’re glad the pricing, trade-in process, and vehicle prep all met your expectations, and it means a lot to us that you’d recommend Audi Allentown to others. Enjoy your Stelvio, and don’t hesitate to reach out if there’s anything more we can do for you in the future.

May 30, 2025

Always attentive to all my needs with my vehicle and actually really caring about the customer! More

by RYANBACSKAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Audi Allentown responded

Ryan, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

May 29, 2025

This service adviser is sensational. He is attentive and knowledgable. Delivered car on time. I was impressed. More

by OCMITCHELLJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department and team. We are happy to hear that we have met your expectations and look forward to serving you again soon.

May 29, 2025

I like how I was treated from the time I got there until I left. I actually had a problem connecting after I left and I called and the technician helped me with my connection to car play . I like that I was More

by LINDSEYPANTUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Audi Allentown responded

Thank you for sharing your experience with us! We're so glad to hear you felt well taken care of from start to finish. It’s great that our technician was able to assist with your CarPlay connection even after your visit—that kind of ongoing support is exactly what we strive for. We're also happy the loaner vehicle made things more convenient for you.

May 29, 2025

Great service and very accommodating. I arrived early before hours on a Saturday and they had no problem taking care of me 10 minutes before they opened. More

by Charleslumis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Audi Allentown responded

Thank you very much for such a great review, Charles! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 27, 2025

Tyler and Audi Allentown have always been accommodating and helpful with scheduling. I currently own 4 Audis. Other than the vehicle itself, the service department is the main reason why. More

by TOOTHFXR98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Audi Allentown responded

Thank you so much for your kind words and loyalty! We're thrilled to hear that Tyler and the Audi Allentown team have consistently provided the level of service that keeps you coming back. Owning four Audis is an incredible testament to your trust in both the brand and our service department — and we’re honored to be a part of that experience. We truly appreciate your continued support and look forward to being here for all your future Audi needs!

May 27, 2025

Very informative and trust worthy. Excellent customer service. Appreciated the video texted by Audi with tech live analysis. More

by J.RANDALL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Audi Allentown responded

Thank you very much for such a great review, J.Randall! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

May 27, 2025

My experience with Audi Allentown has always been great! Their customer service is always top notch. More

by SZQ715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Audi Allentown responded

Thank you for the great feedback! We’re so glad to hear that your experiences with Audi Allentown have consistently been positive. Providing top-notch customer service is our priority, and it’s wonderful to know we’re hitting the mark. We truly appreciate your support and look forward to welcoming you back again soon!