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Audi Allentown - Service Center

Allentown, PA

4.8
853 Reviews

853 Reviews of Audi Allentown - Service Center

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September 13, 2024

Service rep really good, Service good also if you have an audi bring your car there More

by CHARLESEDWARDS632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 13, 2024

Thank you for your timely service and for doing a great job with my car inspection. More

by ELIZABETHGIBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you so much for the recommendation, Elizabeth!

September 12, 2024

Audi Allentown is the best! My service writer is James. He is knowledgeable, attentive and creates best in class customer service. Phil the shop foreman takes the time t More

by Jroz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil. (Shop Foreman)
Sep 16, 2024 -

Audi Allentown responded

Thanks Jroz, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 12, 2024

James has always been not only pleasant to deal with since I became an Audi customer but he is extremely efficient. The part needed to repair my vehicle came in earlier than expected, and the job took a More

by JANEAMATO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you for trusting us with your vehicle's maintenance needs and making Audi Allentown your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

September 12, 2024

Audi Allentown is great and their staff is fantastic, especially Tyler Pilz! He is knowledgeable, courteous, and always concerned that the service on our cars is excellent. My husband and I would not con More

by JOANMARX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

September 12, 2024

Immaculate dealership! Drive thru drop off met with helpful, respectful staff who made my service visit quick and easy! Audi rental while my car was serviced was beautiful More

by FISH_888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 10, 2024

Great staff! !! Timely updates!! I really recommend Audi Allentown 👍👍. Continue the good work!!!! I appreciate the team work. More

by DRGIRIDHARG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 10, 2024

They have my incorrect address since 4+ years ago. I no longer live in Whitehall PA. My correct address is: 2625 Gracie Lone, Macungie, PA 18062 More

by JASERATTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Audi Allentown responded

We will be sure to update our records, Jaseratty!

September 10, 2024

I always receive stellar service at Allentown Audi. The staff is cordial and knowledgeable, and can answer any questions I have. More

by jason juretus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Audi Allentown responded

Thank you very much for such a great review, Jason! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

September 10, 2024

Friendly capable service department- fully trust them to keep my Audi up to snuff and running like new More

by VARNEY75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Varney! We're always here to help if anything else comes up!

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