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Audi Allentown - Service Center

Allentown, PA

4.8
847 Reviews

847 Reviews of Audi Allentown - Service Center

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October 27, 2024

James was easy to work with and kept me informed of the progress on the work being done to my car More

by MEDTEK92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 26, 2024

The process of dropping off my car for service and picking up the loaner was easy and seamless. James communicated updates quickly and the technicians's video was clear and concise. My car was then re More

by TIM636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Allentown responded

Thank you for the great review, Tim! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 26, 2024

Tyler is great. He explains everything thoroughly, and is pleasant and engaging. He has incredible knowledge of all the different Audis, so he's able to resolve ma More

by SGR_Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Allentown responded

Thank you very much for such a great review, SGR! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 25, 2024

Needed a state inspection. $4K later, it passed, but everything was a needed repair. Tyler explained everything, and did a superb job finding an after-market exhaust part tha More

by SGR_Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Audi Allentown responded

Thank you very much for such a great review, SGR! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 25, 2024

James was excellent with communication while my vehicle was in for service. I really appreciate the effort the techs put in trying to diagnosis my vehicle and the loaner car was extremely helpful. More

by Jennabell03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Audi Allentown responded

Thank you so much for the wonderful review, Jenna! Our entire team really appreciates it! Let us know if we can help with anything else!

October 23, 2024

Friendly and efficient as is usually the case each time that I take my car in for service. More

by IRIS.REYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Iris! Please let us know if we can do anything else to help!

October 22, 2024

Everything was according to our expectation. Service well done. Tyler was very efficient and informative. More

by PRIYAMAHESHKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Audi Allentown responded

Hi Priyamaheshka, thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

October 22, 2024

Nate helped me when I return, as always, I appreciate all of the insight on how to better maintain my vehicle and give me peace of mind! More

by Michelle Navarro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Audi Allentown responded

We're so glad to hear it! Thank you for the great review, Michelle! We're always here to help if anything else comes up!

October 21, 2024

Service Advisor, Nate, provided outstanding service to me. I had a problem arise right before a long road trip. Nate was able to get my car in immediately, diagnose and repair the concern in very little t More

by STEVELECHMANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Audi Allentown responded

Steve, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 20, 2024

Very efficient thorough knowledgeable they try to get you out as soon as possible after the the diagnostics and repairs are completed More

by TRIPLEOG1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Audi Allentown responded

We appreciate you taking the time to write us a review, Tripleog! Please let us know if we can do anything else to help!

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