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Audi Allentown - Service Center

Allentown, PA

4.8
1,033 Reviews
Call Service Center (888) 709-1467

1,033 Reviews of Audi Allentown - Service Center

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March 01, 2025

Tyler always recognizes me and gives personal service. He is knowledgeable and follows through on any details. More

by TMMJRMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

March 01, 2025

I noticed a big change, I haven’t been there in a bit, but I actually felt “special” . It seems there was a complete change for the better. More

by CLINCIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Audi Allentown responded

Thank you so much for your thoughtful feedback! We're thrilled to hear that you noticed the positive changes and felt truly valued during your visit. It's our goal to provide an exceptional experience for every customer, and it’s great to know we’re on the right track. We look forward to welcoming you back again soon!

February 27, 2025

They are prompt in their communication. Love the video updates. All my interactions have been courteous and professional. More

by OJASPATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Cromartie
Report | Print
Feb 27, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our prompt communication and video updates. It's always our goal to provide a professional and courteous experience, and we're glad to know we met your expectations. Looking forward to continuing to work with you!

February 27, 2025

Tyler is so knowledgeable, it makes going to Audi Allentown a no-brainer. They diagnosed my check engine light immediately while I waited. Love these guys. More

by SGR_Allentown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Audi Allentown responded

Thank you for the fantastic review! We're so glad to hear that Tyler's expertise made your experience at Audi Allentown seamless and efficient. It's great to know we were able to diagnose the issue right away while you waited. We truly appreciate your kind words and look forward to continuing to provide excellent service!

February 27, 2025

I’ve had consistently great experiences with Tyler and the service department, this is my second car with them. More

by Liz.Bartoszek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Audi Allentown responded

Thank you, Liz, for your continued trust in Tyler and our service department! We're so happy to hear that you've had consistently great experiences with us. It's always a pleasure to serve you, and we're thrilled to be part of your journey with your second car. We look forward to keeping you happy on the road for years to come!

February 27, 2025

Fast and efficient service every time! Everyone is always so nice and knowledgeable. Best dealership ever!! More

by AlyssaH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Audi Allentown responded

Thank you so much for the wonderful review, Alyssa! We're thrilled to hear that you consistently receive fast, efficient, and friendly service from our team. We truly appreciate your kind words and are honored to be considered the best dealership ever in your eyes! We look forward to your next visit!

February 25, 2025

Courteous, knowledgable and customer focused. It is always a pleasure to bring my car in for service. I know they will listen and resolve the problem. More

by DANDIES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

February 25, 2025

Audi Allentown always works either me to accommodate my challenging schedule. They were able to get me in and take care of all of my issues. More

by MBARAN42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We're so glad to hear that Audi Allentown was able to accommodate your challenging schedule and take care of all your needs. We always strive to make the service process as convenient as possible for our customers. We appreciate your trust and look forward to continuing to serve you!

February 24, 2025

Molly was very attentive and thoroughly explained everything to me. Everyone was very friendly and helpful. More

by ANITAKRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Audi Allentown responded

Thank you for your great feedback, Anita! We're so glad to hear that Molly was able to provide you with attentive service and clear explanations. It's wonderful that you had a positive experience with our friendly and helpful team. If you need anything else in the future, don't hesitate to reach out! We appreciate your kind words.

February 24, 2025

Service is quick and the representatives are professional and helpful. Loaner vehicles are readily available. More

by JOSHGRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Audi Allentown responded

Thank you for the kind words, Josh! We're so glad to hear that you had a positive experience with our service. It's great to know that our team was professional and helpful, and that the loaner vehicles were readily available for you. We truly appreciate your feedback and look forward to assisting you again in the future!

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