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Audi Allentown - Service Center

Allentown, PA

4.8
808 Reviews

808 Reviews of Audi Allentown - Service Center

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November 23, 2024

The car was looked at and there were more issues than originally scheduled - but the team qas able to complete all work within the time I requested. More

by JMJLOPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

They are very thorough and provide great communication. Courteous and friendly. Easy process and transaction. More

by hbh8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Very good experiences over the last 18months since we purchased the SQ5 with both Tyler and the customer service team. Tyler is great to work with and he is a natural professional in his position. More

by DE.WERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Outstanding customer service! Personal and thoughtful attention to details during unscheduled site visit. Applause to Tyler! More

by DE.WERNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

A very positive experience from the sales, finance, and service team. I would recommend the dealership to others More

by TDWEINER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braydan
November 21, 2024

Great work, and fantastic loaner vehicles. Delivered my vehicle to me when it was competed. More

by LFULLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Clean and efficient. Everyone is friendly. Work done promptly. Nice building. I liked the video from the technician. More

by TIMOTHYBINGHAM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Sijade was so kind and fixed the problem and I am so greatfull for his efforts! More

by TUNGERGISOLFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Great service, as always! Everyone is friendly. I love the video from the technition. Thank you! More

by LHAMEL159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

She was very kind, however when my car was deliver was showing an alarm on the dashboard so needed to give them car back to check this More

by mikepallares1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

Thank you for sharing your feedback. We're glad to hear that you found our team member kind, but we apologize for the inconvenience caused by the alarm on your dashboard. We understand how frustrating that can be, and we appreciate you bringing it to our attention.

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