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Audi Allentown - Service Center

Allentown, PA

4.8
1,107 Reviews
Call Service Center (888) 709-1467

1,107 Reviews of Audi Allentown - Service Center

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June 08, 2025

They were able to finally diagnose the problem and ordered the needed part. I was made aware and will be bringing the car in for the repair once the part arrives. More

by JPLAISIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Audi Allentown responded

Thank you for your review. We're glad we were able to diagnose the issue and get the necessary part ordered for you. We appreciate your patience and look forward to completing the repair as soon as the part arrives. If you have any questions in the meantime, feel free to reach out.

June 08, 2025

Everything was fast and efficient, well explained in regards, though some parts and services are over priced, and can be done at other places more cheaply More

by SPBAL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Audi Allentown responded

Thank you for your feedback. We're glad to hear that your visit was fast and efficient and that everything was well explained. We understand your concerns about pricing and appreciate your honesty. While we aim to provide high-quality service and genuine parts, we know it's important to remain competitive. Your input helps us improve, and we hope to continue earning your trust.

June 08, 2025

Had a good experience with everyone there. No problems. Kept Me well informed about my car. More

by LMOUSE35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Audi Allentown responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 07, 2025

I do not write reviews this way. I will not write a review this way. More

by KEISERPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Audi Allentown responded

Thank you for your message. We understand and respect your preference. If you ever wish to share feedback in a different way, we’re always here to listen and appreciate your input in any form.

June 07, 2025

Great customer service I will not go somewhere else everyone is polite I really recommend this place !!! More

by MIGUELPHIANGNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Audi Allentown responded

Thank you so much for your kind words. We're thrilled to hear you had a great experience and that our team made you feel welcome. Your recommendation means a lot to us and we truly appreciate your loyalty. We look forward to seeing you again!

June 06, 2025

Very knowledgeable and professional. Very few Audi dealerships know how to service a diesel. Thank you More

by LTWHITLOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Audi Allentown responded

Thank you for your thoughtful review! We're proud to have a team that's both knowledgeable and professional, especially when it comes to specialized vehicles like Audi diesels. We're glad we could provide the level of service you were looking for. Thanks again—we appreciate your trust and look forward to seeing you next time!

June 05, 2025

We've been dealing with Coccia Audi for 5 years and they've always delivered top notch service. We've never had a bad experience with any of the personnel at the Allentown, Pa. dealership. More

by WMART3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Audi Allentown responded

Thank you so much for the kind words and for being a loyal customer for five years! We’re thrilled to hear that you’ve consistently had positive experiences with us at our Allentown location. Providing top-notch service is what we aim for, and we’re grateful to have earned your trust over the years. Looking forward to continuing to serve you in the future!

June 05, 2025

I trust my service when dealing with James. He’s polite, knowledgeable, customer service oriented, and timely. He’s the top service specialist. Audi needs to have loaners available. Servi More

by SONIA.A.BURDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Audi Allentown responded

Thank you, Sonia, for your kind words about James—we’re thrilled to hear he’s earned your trust and consistently provides the high level of service you expect. We'll be sure to pass along your compliments to him. We also truly appreciate your honest feedback regarding loaner availability. We understand how important this is to your overall ownership experience, and we’re actively working to improve this aspect of our service. Your input is invaluable and will be shared with our management team. Thank you again for your loyalty, and we hope to continue earning your business in the future.

June 04, 2025

Nate and Tyler always take care of you. Fast responses and always helpful. Very trustworthy would highly recommend. More

by KCLOUSER05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2025 -

Audi Allentown responded

Thank you for visiting Audi Allentown and for sharing your experience. We're glad to hear that our team provided professional and great service during your first visit. We truly appreciate your trust and look forward to taking care of all your future service needs. Thanks again for choosing us!

June 03, 2025

Audi Allentown has been very good to work with including reminding me of service that was covered by my plan which saved me money. All the people have been very nice and accommodating. More

by DEVNULL555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Audi Allentown responded

Thank you for the great review! We're so glad to hear that our team at Audi Allentown was able to help you take full advantage of your service plan and save you money. It's always our goal to provide helpful, friendly, and accommodating service. We truly appreciate your support and look forward to seeing you next time!

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