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Audi Allentown - Service Center

Allentown, PA

4.8
1,026 Reviews

1,026 Reviews of Audi Allentown - Service Center

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April 22, 2025

All were ready for me--appointment took longer than I anticipated Everyone was communicative and friendly More

by Purplgil
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
April 22, 2025

Tyler Pilz and the service staff at audi Allentown are always professional and communicate very well. More

by DADDYWAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

I truly appreciate the clear and concise communication from Sidaje and Audi Allentown Service center. More

by DELEKADRI01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
Apr 21, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that Sidaje and our service team at Audi Allentown provided clear and concise communication throughout your experience. We always strive to make the process as smooth as possible, and it's great to know that we met your expectations. We truly appreciate your feedback and look forward to serving you again!

April 19, 2025

Easy scheduling for appointments. Loaner car availability. Experienced tecks. Parts availability always accessible. Car washed when returned More

by Mac 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Antoine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Audi Allentown responded

Thanks Mac, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 19, 2025

I had work done elsewhere last time, and I regret not coming back here to have it done. They do a good job and ensure it is done properly. More

by Von
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Audi Allentown responded

Thank you for the kind words and for coming back to us—we’re so glad to have you back! It means a lot to hear that you value the quality of our work and our commitment to doing things right. We truly appreciate your trust and look forward to taking care of you and your vehicle for many visits to come.

April 18, 2025

Staff was very professional and helpful. The service was completed in a timely manner. Thanks! More

by KRG1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Audi Allentown responded

Thank you for sharing your positive experience with our Service department. We strive to meet our customers' needs and are delighted to have been able to assist you.

April 18, 2025

Molly made my first visit to this service department an excellent experience. She went over my bill for me and saved me money thru a veteran’s discount. I’ll be back to see her again! Thank you Molly… More

by GMJ8183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Audi Allentown responded

Thank you for sharing your positive experience! We’re so glad to hear that Molly made your first visit to our service department a great one. It’s wonderful that she was able to help you with your bill and provide a veteran’s discount—it’s the little things that make a big difference! We look forward to welcoming you back and working with you again in the future.

April 17, 2025

As always, Audi of Allentown continues to provide excellent customer service as well knowledgeable service team to get a job very well done. More

by DE.WERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Audi Allentown responded

Thank you for your continued trust and support! We’re thrilled to hear that our team at Audi of Allentown continues to meet your expectations with excellent customer service and knowledgeable care. It’s always our goal to deliver a job well done, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again soon!

April 16, 2025

One of the best service teams to exist. I’ve used service across Benz, BMW, and many Audi service centers. I drive 1.5 hours when I need service to only see the best. Thank you Molly, Cole, More

by M98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole
Apr 17, 2025 -

Audi Allentown responded

Wow—thank you so much for the incredible compliment! We’re honored to be your go-to service center, especially knowing the distance you travel and the experiences you’ve had with other premium brands. Molly, Cole, and Nate will be thrilled to hear that they’ve made such a strong impact—they truly go above and beyond, and it means the world to see that recognized. We’re grateful for your loyalty and can’t wait to help with your next Audi purchase when the time comes!

April 15, 2025

Very attentive to my needs. Excellent follow up via text. Reminded me to have car washed – good move. Gave me options on replacement tires in a discount. More

by SUSAN_GADOMSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Audi Allentown responded

Thank you, Susan! We're so glad to hear you felt well taken care of throughout your visit. From follow-ups to helpful reminders and providing you with tire options and discounts—it's great to know those touches made a difference. We appreciate your kind words and look forward to assisting you again in the future!

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