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Audi Allentown - Service Center

Allentown, PA

4.8
994 Reviews

994 Reviews of Audi Allentown - Service Center

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March 31, 2025

This dealership is very clean and efficient. It has a comfortable waiting area and the staff are very accommodating More

by brandonkranz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2025

Love it, they all are very professional and very knowledgeable about their work and their business. More

by IRIVERA1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Staff was great and professional. Service excellent. Car looks great. Kept us informed of status while we waited. Pleasant experience More

by KPIETLUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Audi Allentown responded

Thank you for your kind words! We’re so glad to hear that you had a pleasant experience with our team and that we were able to keep you informed throughout the process. It’s great to know your car looks great and that you were happy with the service. We truly appreciate your feedback and look forward to serving you again in the future!

March 30, 2025

No issues. All was great. no no no no no no no no no no More

by SRMSOFTBALLMOM
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Pilz
Mar 31, 2025 -

Audi Allentown responded

Thank you for rating us!

March 29, 2025

Everyone is knowledgeable and friendly. We have a 40 minute drive to get to the dealer ship so we really appreciate their offering us a loaner car. We also like their warranty policy. More

by Carol L Matthews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Audi Allentown responded

Hi Carol, thank you for your wonderful review! We’re so glad to hear that you had a positive experience with our team. We understand the drive can be a bit of a hassle, so we're happy that our loaner car service made things easier for you. It’s also great to know that you appreciate our warranty policy! We truly value your feedback and look forward to assisting you again in the future.

March 29, 2025

My experience at Audi Allentown and dealing with my store associate was informative, friendly and just overall nice. More

by KJROBERTS1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Breslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Audi Allentown responded

Thank you for your wonderful review! We’re so glad to hear that your experience at Audi Allentown was informative, friendly, and enjoyable. It’s always our goal to provide a positive and welcoming atmosphere, and we’re happy we could do that for you. We appreciate your feedback and look forward to assisting you again soon!

March 29, 2025

As usual impeccable service in a timely matter, Tyler was very knowledgeable and helped me More

by EAGLESFLight582@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Audi Allentown responded

Thank you for your kind review! We’re so glad to hear that you received impeccable service and that Tyler was able to assist you in a knowledgeable and helpful way. We truly appreciate your continued trust in us, and we look forward to serving you again soon!

March 29, 2025

They are very professional and always have your car finished when they say they will. More

by KEHRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Audi Allentown responded

Thank you for your kind review! We’re thrilled to hear that you’ve had a positive experience with our team. Being professional and meeting our promised timelines is something we take pride in, so it’s great to know we’re meeting your expectations. We appreciate your trust in us and look forward to serving you again in the future!

March 28, 2025

Excellent customer service time before there was no loaner for a month available and the rep came up with one for us!! More

by MATTHIAS_NASSRY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Audi Allentown responded

Thank you for your great review, Matthias! We’re so glad to hear that we were able to find a loaner for you, even when it seemed like there were none available. We always aim to go above and beyond to meet our customers' needs, and it’s wonderful to know that we succeeded in doing so for you. We truly appreciate your feedback and look forward to assisting you again!

March 28, 2025

Excellent service. Always treated with professionalism and respect. On going communication with updates while waiting for our cars More

by THREE-DEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Audi Allentown responded

Thank you so much for your kind review! We’re thrilled to hear that you consistently experience professionalism and respect from our team. Keeping you updated while you wait is important to us, and we're glad it made your visit more comfortable. We truly appreciate your feedback and look forward to serving you again in the future!

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