Back

Audi Allentown - Service Center

Allentown, PA

4.8
800 Reviews

800 Reviews of Audi Allentown - Service Center

Sort by
November 21, 2024

Great work, and fantastic loaner vehicles. Delivered my vehicle to me when it was competed. More

by LFULLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Pilz
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Always great working with the service department at Audi Allentown. Molly did a great job in helping get the tire replaced. More

by BVERNIERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

Thank you for your kind words! We're so glad to hear that Molly was able to assist you with getting your tire replaced and that you had a positive experience with our service department.

November 20, 2024

She was very kind, however when my car was deliver was showing an alarm on the dashboard so needed to give them car back to check this More

by mikepallares1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

Thank you for sharing your feedback. We're glad to hear that you found our team member kind, but we apologize for the inconvenience caused by the alarm on your dashboard. We understand how frustrating that can be, and we appreciate you bringing it to our attention.

November 19, 2024

Tyler was very helpful in showing me to get the bright lights to go on when the road is completely dark. More

by KROVINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

We are so glad to hear this, Krovinsky! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 19, 2024

The service was efficient and my service advisor Tyler was outstanding. The valet service to return my car was very much appreciated and a time saver. More

by DWB1906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

Thank you very much for such a great review, DWB! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

November 17, 2024

Great service as always, fast and dependable. Car came back clean and quickly. Tyler was great. More

by SCSHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

November 16, 2024

They did a great job servicing the car, very professional and the job was done promptly More

by TKIRAKIDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

November 16, 2024

The services performed were good. The pricing is outrageous and very expensive. When I called for pricing I was given a “retail price” on tires and should have been quoted a retail pr More

by Andrew A Gerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Lauman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Good work, but very expensive for an oil change and tire rotation on my 2022 Audi Q5. More

by CLAUDEBOUCHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sijade Cromartie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Isaacs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

Thank you for the review regarding our service department, Claude. We apologize if you feel our pricing is too high, we will review your comments with our team to remain as competitively priced as we can.

November 16, 2024

Very helpful and willing to go above and beyond for their customers! Bought 3 cars from them over the years! More

by WBGRUMPYMF
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Audi Allentown responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

1
...