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Audi Allentown

Allentown, PA

Overview
Employees
Reviews
Vehicles
4.8
2,003 Reviews
Here at Audi Allentown, we're here to help you find your perfect fit. We welcome all customers throughout Pennsylvania and nearby New Jersey to Audi Allentown and we invite you to search for your next daily driver through our new or used inventories. As part of the Ciocca family of dealerships, we have access to thousands of vehicles across Pennsylvania and New Jersey to fit your needs. And when you find the right one at any of our dealerships, we'll bring it in just for you.
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4725 Hamilton Blvd

Allentown, PA

18103

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Showing 2,003 reviews

April 05, 2025

All work was explained and completed to my satisfaction. James did a great job communicating the status of when the work would be complete. More

by wanyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Audi Allentown responded

Thank you for your great review! We're happy to hear that James provided excellent communication and made sure you were kept informed about the status of your vehicle. It's fantastic to know that the work was completed to your satisfaction. If you ever need anything else, feel free to reach out!

April 05, 2025

I believe that Sijade is Jade. It was an awkward pickup process as I needed to be shown where the lug nut key was found in the vehicle. When I asked, his first comment was ‘It is w More

by DEB.COLITAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Krick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sijade Cromartie
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Audi Allentown responded

Thank you for taking the time to share your experience, Deb. We sincerely apologize for the frustration you experienced during your pickup process. It's clear that we missed the mark in providing the level of support and guidance you expected. We appreciate your feedback, and we’ll make sure to address this our team so we can ensure better communication and problem-solving in the future. We’re glad to hear that Nate was able to step in and provide the assistance you needed, and we truly appreciate your recognition of his efforts. We’re committed to offering a smoother and more confident experience for all our customers, and your feedback will help us improve. Thank you for bringing this to our attention, and we hope to provide you with a better experience next time!

April 05, 2025

He was Very friendly and explained everything upfront to me me before preceding with my service . More

by SOPHIAMARIE11280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Molly Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Audi Allentown responded

Thank you for your kind review, Sophia! We're so glad to hear that you had a positive experience and that everything was explained to you upfront. We believe clear communication is key, and it’s great to know that it made your service experience even better. If you need anything else in the future, feel free to reach out!

April 05, 2025

Did a good job of communicating about new offers for me. Also worked with me on my trade in value More

by BETTYP1730
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Andrew cusimano
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Apr 07, 2025 -

Audi Allentown responded

Thank you for your feedback! We're glad to hear that we were able to communicate well about the new offers and work with you on your trade-in value. We always strive to make the process as smooth and transparent as possible. If you need anything else in the future, don’t hesitate to reach out!

April 04, 2025

Kept me informed on the status of vehicle. I like how they take a video of the initial car inspection and show you any issues that need to be dealt with More

by MEDTEK92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

Audi Allentown responded

Thank you for your great review! We're so glad to hear that you appreciated being kept informed about the status of your vehicle. Our video inspection process is designed to provide transparency, so it’s wonderful to know that it added to your experience. If you need anything else in the future, don’t hesitate to reach out! We’re always here to help.

April 04, 2025

They are very pleasant and courteous there. I will definitely go back there and recommend them. More

by SUE81WORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Audi Allentown responded

Thank you for your kind words! We’re so glad to hear that you had a pleasant experience with us. We truly appreciate your recommendation and look forward to welcoming you back whenever you need us. If you ever need anything in the future, don't hesitate to reach out!

April 03, 2025

I felt like valued customer. They recognized me right, it was only my second time in the dealership. Tyler was warm friendly and very knowledgeable More

by GHEINERICHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Pilz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Audi Allentown responded

Thank you for sharing your experience! We're so glad to hear that Tyler made you feel like a valued customer. It's great to know that his warmth, friendliness, and knowledge made a positive impact during your visit. We appreciate your feedback and look forward to welcoming you back!

April 03, 2025

James was so personable and made sure all of our needs were met and all our questions were answered before leaving. More

by TAMARANDKATRINA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lauman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2025 -

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James was able to make your experience so positive. We always strive to ensure our customers' needs are met, and it's wonderful to know that James was able to do just that. We appreciate your feedback!

April 02, 2025

The service was excellent. Both Andrews were great and answered all the questions my wife and I had. They made the process quick and painless! More

by JONSEMAIL7152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew C
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Apr 03, 2025 -

Audi Allentown responded

Thank you so much for your wonderful feedback! We're so glad to hear that both Andrews were able to make the process smooth and answer all your questions. It's great to know that you and your wife had such a positive experience. We truly appreciate your kind words and look forward to assisting you again in the future!

April 02, 2025

Andrew, our sales representative was professional and receptive to needs and answered all of our questions. Thanks for the experience More

by JEF1909
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom O'Donnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Berry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
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Apr 03, 2025 -

Audi Allentown responded

Thank you for your kind review! We're thrilled to hear that Andrew was able to provide you with professional service and address all of your questions. We truly appreciate your feedback and are so glad you had a positive experience. We'll be sure to pass along your thanks to Andrew!

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