Audi Albany
Latham, NY
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Car Purchase Experience I purchased a POC A3 from the dealership. The buying experience was phenomenal. James in Sales is very professional, friendly, helpful and knowledgeab I purchased a POC A3 from the dealership. The buying experience was phenomenal. James in Sales is very professional, friendly, helpful and knowledgeable of the cars. Excellent help in getting a great auto loan. After purchase support exceeds my expectations..Wonderful purchase experience. More
Fast, Top Notch Service, Beautiful Car Wonderful experience. Jessica was fast and efficient. We bought a pre owned vehicle and it was blemish free and totally clean. Finance was fast a Wonderful experience. Jessica was fast and efficient. We bought a pre owned vehicle and it was blemish free and totally clean. Finance was fast and transparent. John, sales manager, was great. More
Great,professional accommodating We were at Audi Albany over the New Years weekend, greeted by Stephen Clark. It was by far the most professional auto purchasing I have ever experien We were at Audi Albany over the New Years weekend, greeted by Stephen Clark. It was by far the most professional auto purchasing I have ever experiences. Stephen was knowledgable a perfect gentleman and made the entire experience care free and pleasurable. I would highly recommend Audi Albany when purchasing you next vehicle,oh yes and ask for Steve. Thank you Michele M More
Beyond Expectations Had a way better experience than expected when I walked into Audi Albany. I read a lot of reviews online and so I choose to work with Nick and he exce Had a way better experience than expected when I walked into Audi Albany. I read a lot of reviews online and so I choose to work with Nick and he exceeded my expectations ten fold. Audi Albany is a one stop shop for everything Audi and they really take care of you there. Dont listen to the negative reviews because after my experience it is beyond apparent that if you have a bad experience here it is on you! kudos to the entire staff at Audi Albany, honestly can't say enough great things! More
Great purchase experience My wife brought her recently purchased 2014 Audi A4 to Audi Albany for an appraisal for trade-up to an untitled 2015 A3 TDI. It turns out the local VW My wife brought her recently purchased 2014 Audi A4 to Audi Albany for an appraisal for trade-up to an untitled 2015 A3 TDI. It turns out the local VW dealer she bought the car from; a used car in exchange for her TDI Jetta buyback; overcharged her for the car, charged the highest interest rate, and a very overpriced warranty package. The car was worth $5000 dollars or more less than what she paid for it. The salesman Nick Rhoades spent all day Saturday working to ensure my wife drove out with a new car at a price she could afford. She ended up with less expensive warranty that covered more, plus Audi’s own extensive coverage. He patiently explained the whole process from beginning to end. I couldn’t recommend him enough. The dealership itself is a marvel. Brand new perfect construction, the customer service is like I’ve never seen. Everyone working there looked really happy to be there. For new or used Audi’s it’s the only place to go. Richard BreMiller More
Great experience with 2018 Q7 We bought a new Q7 from Nick Rhoades at Audi Albany. He was very knowledgeable about the product and passionate about the brand. There were no questio We bought a new Q7 from Nick Rhoades at Audi Albany. He was very knowledgeable about the product and passionate about the brand. There were no questions he couldn't answer. We had to order the color combination I wanted and so waited about 6 weeks for the car but Nick kept me up to date on the progress of my car and was very responsive to my calls and texts. Jessica Malatesa at the dealership also helped by calling the port to see when the car would be released and trying to get it to us as quickly as possible. When the car came in Nick spent a couple of hours with me showing me how to use all the features of the car. He was a pleasure to deal with and I would highly recommend him! More
Great experiemce Nick helped me make it through my first experience in purchasing a vehicle from a dealer. He was attentive, patient, helpful and transparent thru the Nick helped me make it through my first experience in purchasing a vehicle from a dealer. He was attentive, patient, helpful and transparent thru the entire process. I highly recommend Nick and Audi of Albany. More
Purchase Q5 Nick Rhodes, our salesman was knowledable, friendly and helpful. Experience purchasing a new Audi Q5 from audi Albany was hassle free and a great exp Nick Rhodes, our salesman was knowledable, friendly and helpful. Experience purchasing a new Audi Q5 from audi Albany was hassle free and a great experience More
Great experience buying new Q7 Great experience buying a new Q7. Originally ordered a 2017 Q7. It was flipped to a 18 that didn't have the exact configuration my wife and I wanted. Great experience buying a new Q7. Originally ordered a 2017 Q7. It was flipped to a 18 that didn't have the exact configuration my wife and I wanted. So Audi Albany gladly cancelled it and re-ordered with the exact configuration we wanted. More
Love Our New Audi Q7 2018 Nick Rhoades, our sale person, was great to work with! Informative during our selection phase, attentive during the car building phase and delivered Nick Rhoades, our sale person, was great to work with! Informative during our selection phase, attentive during the car building phase and delivered to our house! Would highly recommend Nick and Audi Albany! More