Audi Albany
Latham, NY
Filter Reviews by Keyword
By Type
Showing 333 reviews
James Sanders is top notch I recently bought out the lease on my A3. James is a great person who makes the purchase as large for himself as it is for the customer. He takes your I recently bought out the lease on my A3. James is a great person who makes the purchase as large for himself as it is for the customer. He takes your purchase very seriously and looks out for what is best for you. He is extremely knowledgeable across the board on all car brands. He is the real deal, I will surely buy my next car from James. More
Painless experience I turned in an A4 coming off lease and opted for a new A3. James was totally knowledgeable about all the features in both vehicles and very easy to w I turned in an A4 coming off lease and opted for a new A3. James was totally knowledgeable about all the features in both vehicles and very easy to work with. More
Working with James Sanders eliminated the stress. James listened to what we were looking for in a pre-owned vehicle, helped us to refine and focus the search to one specific model and then he found it James listened to what we were looking for in a pre-owned vehicle, helped us to refine and focus the search to one specific model and then he found it. More
I had a great experience! This was my first time looking at a Audi or walking into a Audi dealership. My experience was great! I didn’t feel rushed or pressured and the team th This was my first time looking at a Audi or walking into a Audi dealership. My experience was great! I didn’t feel rushed or pressured and the team there did everything they could to get me into the car I wanted. I had my young toddler with me and they were so kind, accommodating, and it was a very positive experience. More
S3 is PERFECT! My salesman, James, was very attentive to what I wanted in a new car and already had suggestions ready when I arrived. We test drove an A4 with a manu My salesman, James, was very attentive to what I wanted in a new car and already had suggestions ready when I arrived. We test drove an A4 with a manual transmission and while excellent it just couldn't beat out the S3. The deal he put together was great and all I can say is that I'm completely satisfied. Highly recommend this dealership and make sure you ask for James for the ultimate experience. More
Internet purchase of new Q7 Prestige Negotiated on line/ phone to confirm deal from another city. Stopped on way to sons town, on way back picked up the new vehicle to my city. Wonderful Negotiated on line/ phone to confirm deal from another city. Stopped on way to sons town, on way back picked up the new vehicle to my city. Wonderful and accommedating, made purchasing a new vehicle a better experience? Everyone was great to deal with! More
James and Dan are Super Stars Good morning, I have been a loyal Audi enthusiast and driver since 1998. My grandmother drove Audis. My mother drives Audis. They are superior in Good morning, I have been a loyal Audi enthusiast and driver since 1998. My grandmother drove Audis. My mother drives Audis. They are superior in every way. James Sanders greeted me upon my walking into the dealership on February 13th, 2018. I immediately launched into my love of and history with Audis. I went on and on about how I was not happy with the Q3 we had most recently been leasing (this lease was started in your South Austin, TX dealership) and how I couldn't wait for it to be over. Not only was James polite enough to listen to my jabs about one of your newer products (the Q3), he understood exactly what my issues with it were. My husband, Zak, then finally joined us in the showroom. James greeted him warmly too. James and I both thought that the Audi All Road Wagon would be the best bet for our needs. He showed us the absolutely STUNNING 2018 model in white with a chocolate interior. I was immediately struck by it. The size was perfect. The drive was exponentially better than the sad Q3. Sadly, this year and model was beyond our budget. Almost magically, James pulled a white, Certified 2015 Audi All Road Wagon out of his hat. And off we were. James was awesome. He has tons of knowledge about your vehicles, of course. But also, was able to gently swat down my theories about other "comparable" brands. He knows a lot about cars. And is a real asset to your operation there. I'm a difficult customer in nearly every area of life. And he handled me perfectly. He then introduced us to Dan Tran who was totally cool and driven to get us the best deal out there too. It was a true pleasure working with Dan and his office was a superb environment. Your detailing department did a top notch job as well. The only issues with our visit: it was a little odd to sit in the main atrium at those tables to discuss our business. James should have a private office. We're very happy with how it all went down. And I'm certain you'll hear from me if anything isn't perfect! Sincerely, Kat Schaufelberger More
"First Class car buying experience" I flew in from out of town, and James Sanders pick me up on time from the airport. They made me feel right at home. Offered me snacks and beverages. I flew in from out of town, and James Sanders pick me up on time from the airport. They made me feel right at home. Offered me snacks and beverages. They made my car buying experience very personal. Even though I came to the dealership with a check in my hand, Audi was able to offer me a better deal than my credit union. After the car was purchased, the customer service remain superior. They responded to additional inquiries that I needed. I would highly recommend this dealership to others. More
Great car buying experience Everyone was very friendly, professional and courteous. James sanders spent a good deal of time with us helping us to choose our car. James was very p Everyone was very friendly, professional and courteous. James sanders spent a good deal of time with us helping us to choose our car. James was very patient with us and at no time did I feel pressured into anything. Very honest and straightforward. More
Best car buying experience ever From the moment I walked into Audi Albany to the moment I drove away in my beautiful new Q5, I was treated with nothing but the utmost respect and und From the moment I walked into Audi Albany to the moment I drove away in my beautiful new Q5, I was treated with nothing but the utmost respect and undivided attention. My salesman James Sanders, the sales manger Adam and Nick the finance guy are all assets to Audi Albany. I have never had such a pleasant time buying a car! More