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Audi Albany
Latham, NY
333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 333 reviews
July 06, 2018
Experience Smooth and efficient process. Everyone was great to work with. We’ll definitely be back when our lease is up for another Audi. Thanks again . Smooth and efficient process. Everyone was great to work with. We’ll definitely be back when our lease is up for another Audi. Thanks again . More
by dsoori
Employees Worked With
Rik Woldring, Joe Cassia
July 05, 2018
Explained everything Both Patrick and Samantha were exceptional and made my repair and recall easy to follow. They called by the time they said they would to update me on Both Patrick and Samantha were exceptional and made my repair and recall easy to follow. They called by the time they said they would to update me on the status of the car and answer questions. I appreciate the updates and care. Nice people to deal with. More
by kwhef
Employees Worked With
Samantha, Patrick Lynch
July 02, 2018
Great Sales and Service Team This dealer has a great sales and service team. We’ve been customers for years. No pressure sales with excellent pricing and service that always gets This dealer has a great sales and service team. We’ve been customers for years. No pressure sales with excellent pricing and service that always gets the job done correctly the first time. More
by Smmrbrn
Employees Worked With
Rik Woldring, Patrick Lynch, James Sanders, Adam Parnham
June 26, 2018
Professional experience The dealership offers a quality product and they have hired well trained staff to match. Joseph Cassia and Adam Parnham have put trust back in the pro The dealership offers a quality product and they have hired well trained staff to match. Joseph Cassia and Adam Parnham have put trust back in the process of purchasing a vehicle. More
by David 16
Employees Worked With
Joe Cassia, Adam Parnham
June 25, 2018
great buying experience we dealt with friendly and knowledgeable staff. we had good communication over pricing, scheduling and vehicle pick up. the facility is consumer frien we dealt with friendly and knowledgeable staff. we had good communication over pricing, scheduling and vehicle pick up. the facility is consumer friendly and there was plenty of inventory to choose from. More
by drgerace
Employees Worked With
Rik Woldring, Nick Rhoades, Bob Carberg
June 25, 2018
Friendly, courteous, knowledgeable Brought the car in for its 1st 10,000 mile checkup/tire rotation and also to detail the car with the protectant finish. I was loaned a car. The car Brought the car in for its 1st 10,000 mile checkup/tire rotation and also to detail the car with the protectant finish. I was loaned a car. The car was done ahead of schedule and the detail job was excellent. Service staff was terrific and went out of their way to make sure I was happy. Patrick was my service agent and he's so good at what he does. More
by KFeld
Employees Worked With
Patrick Lynch
May 12, 2018
Great Salesperson Working with Jessica Malatesta at Audi Albany was an all together excellent experience. She was very professional, knowledgeable, and responsive to Working with Jessica Malatesta at Audi Albany was an all together excellent experience. She was very professional, knowledgeable, and responsive to all our questions and needs and we would work with her again in a heartbeat. More
by DKFSAthensNY
Employees Worked With
Jessica Malatesta
April 22, 2018
great experience The Albany Audi team was absolutely wonderful! Jessica Malatesta was really helpful, bright, and knowledgeable of the product. I would definitely re The Albany Audi team was absolutely wonderful! Jessica Malatesta was really helpful, bright, and knowledgeable of the product. I would definitely recommend these guys if you are in the market for a new car. More
by swishy35
Employees Worked With
Nick Rhoades, Jessica Malatesta
April 02, 2018
2015 Audi A6 Excellent salesperson in James Sanders. He was Very knowledgable and patient. Really knows his Audis. Car delivered in perfect condition. Loan process Excellent salesperson in James Sanders. He was Very knowledgable and patient. Really knows his Audis. Car delivered in perfect condition. Loan process was very efficient. More
by Dan12027
Employees Worked With
James Sanders
April 02, 2018
James Sanders and Nick Rhoades, excellent sales experience! Recently I went to Audi Albany. We purchased an A4 previously (excellent sales/service also). I wanted to trade in for a Q5. I met James and he showed Recently I went to Audi Albany. We purchased an A4 previously (excellent sales/service also). I wanted to trade in for a Q5. I met James and he showed me two Q5's that had the same features as my A4. I am a very "slow buyer" and James was very patient and answered all my wife's and my questions off the top of his head. I also had excellent service with Nick Rhoades in financing my Q5. He was very helpful. I recommend James and Nick strongly and when we trade again I am going to ask for them. Doug S. More
by Doug S.
Employees Worked With
James Sanders, Nick Rhoades
