Audi Albany

Excellent Salesman Our salesman was the best. Extremely knowledgeable. His follow up from our initial inquiry through purchase and afterwards was beyond expectation. Our salesman was the best. Extremely knowledgeable. His follow up from our initial inquiry through purchase and afterwards was beyond expectation. Also, we love the car! More

Very accomodating, very patient to allow us to review option Our salesperson, Jessica, was incredible with us. She was personable, showed us new and used options, answered questions we had, allowed us to test dr Our salesperson, Jessica, was incredible with us. She was personable, showed us new and used options, answered questions we had, allowed us to test drive several vehicles. She listened to our concerns, and in the end, she found a vehicle that was exactly what we were looking for because she had been listening. She did not rush us to make the decision, stayed after hours for us to complete paperwork, and continued to give us options. She followed though with additional information we had requested, and kept in communication with us to arrange for pickup and settlement. I would recommend the dealership and her especially, great experience. More

Amazing Excellent dealership and staff Very friendly and accommodating service staff Very professional and helping felt very comfortable and welcoming also Excellent dealership and staff Very friendly and accommodating service staff Very professional and helping felt very comfortable and welcoming also washed my car at no extra More

Outstanding from A to Z Can’t be more pleased with my experience. Wonderful and knowledgeable sales person with no pressure applied. Was allowed to test drive different model Can’t be more pleased with my experience. Wonderful and knowledgeable sales person with no pressure applied. Was allowed to test drive different models and make a confident choice. Audi is a great brand and Lanagan Audi is a great dealership. More

Service for power steering Everything was great. The only comment I would make is I had to call on Thursday at around 2 pm to see if my car was ready or if it had to stay anoth Everything was great. The only comment I would make is I had to call on Thursday at around 2 pm to see if my car was ready or if it had to stay another day. I like progress reports and I felt I should not have had to call More

Easy in/easy out I much prefer this dealership to others that are located closer to me and my job. It's always been easy in, easy out, friendly and flexible. I highly I much prefer this dealership to others that are located closer to me and my job. It's always been easy in, easy out, friendly and flexible. I highly recommend their service. More

Purchased another Audi I brought my two other Audi is in for service. My daughter was about to go to college and needed a car, we thought we would look at possibly Subaru f I brought my two other Audi is in for service. My daughter was about to go to college and needed a car, we thought we would look at possibly Subaru for a starter car for her. Stephen the sales person showed us two other Q3 that had been turned in recently and that persuaded us to go with safety first. Our daughter is more than to be delighted to be driving a slightly used Q3 and we have peace of mind that she will be safe. Thanks Stephen for all your help you were awesome! My next purchase will be with this dealership because they also went above and beyond regarding the service of our other two Audi’s More

A pleasure to do business with Stephen was very knowledgeable, professional and helpful. He was very prompt to return calls and was a pleasure to do business with. He is a real asse Stephen was very knowledgeable, professional and helpful. He was very prompt to return calls and was a pleasure to do business with. He is a real asset to Audi. More

Most pleasant car purchase I have ever made. I found James Sanders, the sales person with whom I dealt, to be most knowledgeable, most professional and most personable..He answered all of my ques I found James Sanders, the sales person with whom I dealt, to be most knowledgeable, most professional and most personable..He answered all of my questions about the new technological driving aids now offered in language that even I could at age 80 could easily understand. We shared a most enjoyable couple of hours which resulted my purchasing the exact car that I wanted and suited my needs at a price which I considered to be very fair. Thans to you James, and your sales manager, Adam Parnham, for making this such an enjoyable experience. I will happily and enthusiastically refer family and friends to Audi Albany. More

Comfort The facility was perfect for working while my car was being serviced. WiFi was speedy and I was able to work unimpeeded. Coffee and donuts were an add The facility was perfect for working while my car was being serviced. WiFi was speedy and I was able to work unimpeeded. Coffee and donuts were an added treat. Scott did a great job keeping me up to date. More