Audi Albany

Great Experience My wife and I recently purchased a vehicle from the Audi Dealership in Latham. The experience we had from the moment we pulled into the lot was great. My wife and I recently purchased a vehicle from the Audi Dealership in Latham. The experience we had from the moment we pulled into the lot was great. Our Sales Representative, Stephen met us at the door and was very welcoming. He was very open to what options we were looking for. When it came to the final decision, he was very knowledgable on the selection we had chosen. The great service didn't stop there. A couple weeks later I had some questions about the car. He was able to take the time to answer them for me. I would always consider him for my next car buying experience. More

Top notch sales staff that knows their stuff Talked to Cameron at the Auto Show and James at the dealership. Drove a Q7 and James explained every feature I asked about in perfect detail. A true Talked to Cameron at the Auto Show and James at the dealership. Drove a Q7 and James explained every feature I asked about in perfect detail. A true pro and never put on any pressure. He asked what other models I was considering and was familiar with them as well. Listened to what I was interested in and focused on Audi's competitive advantages. I'd recommend anyone looking for an Audi in the Capital Region stop in and speak with them. More

Did exactly what they said they were going to. No hassle Very polite and attentive. Had a small issue with the car and it was handled in a very professional manner. I was treated with respect. Excellent car Very polite and attentive. Had a small issue with the car and it was handled in a very professional manner. I was treated with respect. Excellent car buying experience. More

Great customer care Thank you Stacy! The servicing you provided was attentive, caring and outstanding. I want to really thank you, Angela T., and the rest of your team fo Thank you Stacy! The servicing you provided was attentive, caring and outstanding. I want to really thank you, Angela T., and the rest of your team for providing great customer care while my car was being serviced. My thanks also goes out to your entire service team. Especially to shop foreman Tommy A., for personally handling situation and his team members, Jim B. Jr., Davon S-A, and one other team member who initially came out to meet me. His name I forget and feel terrible forget doing so. Thank you again Stacie for providing an excellent experience. Eric Sterling, Saratoga Springs, NY More

Great experience purchasing my new car Great job handled all my needs and very efficient> Igor worked hard to get the deal that was acceptable to me and delivered on all promises Great job handled all my needs and very efficient> Igor worked hard to get the deal that was acceptable to me and delivered on all promises More

Great Service ! The service department is clean and organized.The staff is pleasant especially Stacy and listens to your concerns.I would highly recommend using this The service department is clean and organized.The staff is pleasant especially Stacy and listens to your concerns.I would highly recommend using this service department. Thank you More

Passenger window Great service at audi Albany service department Everything was fixed well and even brought me to and from airport Adam was over the top helpful Great service at audi Albany service department Everything was fixed well and even brought me to and from airport Adam was over the top helpful More

Very efficient I called the same day to get in for an inspection. They got me in without a problem. And I also set up an appointment for a regular oil change service I called the same day to get in for an inspection. They got me in without a problem. And I also set up an appointment for a regular oil change service. There was no waste of time which was important More