Audi Albany

Great Customer Service I just recently purchased my car and everyone at Audi Albany was a pleasure-- from reception, through the sales process, assistance at the service cen I just recently purchased my car and everyone at Audi Albany was a pleasure-- from reception, through the sales process, assistance at the service center, etc. In particular I would highly recommend Nick Rhoades as an excellent sales professional to work with. He was knowledgable, patient and polite throughout the process. He has kindly and thoroughly answered my many questions both before, through and after the purchase of my vehicle. He made the experience seamless and it didn't even feel like I was at a car dealership. I am very happy and confident with the decision I made to work with and buy my car from Nick and Audi Albany. More

Consistently Excellent Service Sometimes a great service experience is recognized and then forgotten. But what sticks in my mind after three consecutive visits over several years i Sometimes a great service experience is recognized and then forgotten. But what sticks in my mind after three consecutive visits over several years is how great the service at Audi Albany is EVERY time. Friendly, up-front, on-time, relaxing waiting space. I have not purchased a car here, but the Service experience will lead me there eventually when it's time to trade in. Keep up the good work, folks! More

Great experience Scott was extremely helpful and easy to work with. Great experience working with this dealership! Would definitely use them again in the future for bo Scott was extremely helpful and easy to work with. Great experience working with this dealership! Would definitely use them again in the future for both sales and service! More

Professional and Friendly Purchased and financed an A7. Wonderful experience with sales person Scott Lewis - friendly, fun, thoughtful, and professional. Finance department did Purchased and financed an A7. Wonderful experience with sales person Scott Lewis - friendly, fun, thoughtful, and professional. Finance department did a great job in efficiently and effectively securing financing. More

Nick Rhoades I recently purchased an A4 through Nick, he was very professional and very knowledgably on the car. I was pleased with my experience there and would r I recently purchased an A4 through Nick, he was very professional and very knowledgably on the car. I was pleased with my experience there and would recommend Audi Albany to others. More

Nick rhodes I just recently purchased a new Audi. Nick rhodes was my salesmen and was an absolute delight. I walked in unsure and left confident do to his patienc I just recently purchased a new Audi. Nick rhodes was my salesmen and was an absolute delight. I walked in unsure and left confident do to his patience, kindness and help. He helped me every step of the way and reall took great care of me. I will be returning because of him. Thank you once again!!! More

Smooth and professional I recently purchased a CPO A4 from Audi Albany and had the pleasure to work with Scott Lewis. He's low-key and low-pressure while being extremely hel I recently purchased a CPO A4 from Audi Albany and had the pleasure to work with Scott Lewis. He's low-key and low-pressure while being extremely helpful and insightful. He knows cars, but isn't overbearing or intrusive. He uses his experience to your advantage. 5-stars. More

A great experience The overall buying experience was awesome. Nick Rhodes was of great help during the purchase of my vehicle. He was very knowledgeable of the product a The overall buying experience was awesome. Nick Rhodes was of great help during the purchase of my vehicle. He was very knowledgeable of the product and also very friendly. I will certainly being doing business with Nick and Audi Albany again! More

Excellent dealership! I recently made a purchase of an Audi SQ5 from Audi Albany. Usually the car buying experience is not pleasant with hidden fees, some stipulation, or s I recently made a purchase of an Audi SQ5 from Audi Albany. Usually the car buying experience is not pleasant with hidden fees, some stipulation, or sales people filling up your inbox and voicemail as they pressure you to buy the car from them. Of the dozen-plus car buying experiences I have been a part of, Audi Albany at Latham was the best. As a long island resident, I was expecting the car buying experience to be more challenging given my location relative to the dealer’s, but I was pleasantly surprised when it turned out to be a very positive experience. Nick was extremely patient and answered all my questions truthfully and did additional research into things he wasn’t sure about rather than plugging me with any answer. The dealership went above-and-beyond to work with me and my schedule and provided me with documents detailing the service and ownership history of the car. Besides the friendly and positive customer service experience, I was impressed by the business side of things. There were no hidden fees. The rate I was told for my financing was the rate I signed when I went there. Every aspect of the contract and fees were broken down and explained to me prior to my visit so as to avoid any last minute surprises as I have had happen in the past with other dealerships. I highly recommend buying from Audi Albany and especially Nick Rhoades. More

A+ Dealer! Working with Langan Audi East was a pleasure. Rik is a straight shooter and a conscientious, hard worker. 100% recommended! I would definitely return Working with Langan Audi East was a pleasure. Rik is a straight shooter and a conscientious, hard worker. 100% recommended! I would definitely return to deal with them again. More