Auburn Toyota - Service Center

I love going to this Toyota. Everyone is always so friendly and the waiting rooms are so spacious and really nice to wait in but if you don’t like waiting there you have the opti Everyone is always so friendly and the waiting rooms are so spacious and really nice to wait in but if you don’t like waiting there you have the option to use their shuttle service which I love. I was helped by Jeffrey Lewis and I’ve been helped by him before. He is so nice and on top of everything every time. Really great experience as always! More

I really appreciated working with Jake McCullum in getting my car repaired. It was in and out in just one day for a large repair. getting my car repaired. It was in and out in just one day for a large repair. More

Very good service! Car was done well ahead of the time given. Quick in and out process. Car was done well ahead of the time given. Quick in and out process. More

Great service, great people and good location! Always helpful. Our service writer Nate Olson was on top of it with all the answers to our questions and keeping us updated on when our vehicle was c Always helpful. Our service writer Nate Olson was on top of it with all the answers to our questions and keeping us updated on when our vehicle was completed. More

Always greeter by name with a smile. Cost estimate always given before any work is done. Work completed in a timely manner with high quality. Cost estimate always given before any work is done. Work completed in a timely manner with high quality. More

Very friendly and efficient service was provided. I have had my car serviced at Auburn Toyota since purchasing my 2010 Prius. They have always done an excellent job keeping my car in great shape. I have had my car serviced at Auburn Toyota since purchasing my 2010 Prius. They have always done an excellent job keeping my car in great shape. More

Jeffrey Lewis is always Very kind and efficient and fun to visit with. And he does this work very effectively! Thank you Jeffrey! to visit with. And he does this work very effectively! Thank you Jeffrey! More

Actually bought my RAV 4 here in 2015. I had a bad experience with the service department after that. Decided to use Roseville, CA Toyota as it's much more convenient. I have had nothing b I had a bad experience with the service department after that. Decided to use Roseville, CA Toyota as it's much more convenient. I have had nothing but indifferent to bad service there. Had an issue that needed immediate attention and was not able to book in a timely manner in Roseville, so I took the appointment in Auburn and was assisted by Andrew Gibbs. He was courteous, professional and listened to my concerns and apprehension about using their service. He followed through on getting the job done for me and gave me updates along the way. I really appreciate his going above and beyond to assure me I would be taken care of. Thinking I'll probably make the trek back up the hill the next time I need a service done. Thank you Andrew Gibbs, I look forward to seeing you in the future. More

Nate Olson was friendly and professional. This was my second encounter with him and he was just as helpful as the first time. I will highly recommend him to friends and family. This was my second encounter with him and he was just as helpful as the first time. I will highly recommend him to friends and family. More

It's always a pleasant experience to have our vehicles maintained at Auburn Toyota. Plus, you can have fun here. Our very professional intake person (Donna) made sure our vehicle was serviced appropriatel maintained at Auburn Toyota. Plus, you can have fun here. Our very professional intake person (Donna) made sure our vehicle was serviced appropriately and then when we checked out, Donna so graciously said, you owe nothing and let me explained your services. But, instead I heard her say "You know nothing", to which I replied I'm 77 years old and know alot. When she realized I misunderstood her, she said, I'm so sorry I said you OWE nothing. We all laughed so hard I am still laughing a day later. The staff witnessed this and started to chime in saying her boss wanted to talk her to about insulting a customer. We all laughed! It was so much fun. This is a super team! I am a Toyota customer for life! More