Auburn Chrysler Dodge Jeep Ram

amazing care, confidence, and customer service This was my first time bringing my Jeep Grand Cherokee EcoDiesel to the Auburn Jeep dealership for service. I had a warrantee issue with my jeep that This was my first time bringing my Jeep Grand Cherokee EcoDiesel to the Auburn Jeep dealership for service. I had a warrantee issue with my jeep that i had taken to multiple jeep dealers to get fixed, yet they never seemed to fix what was wrong. I spoke on the phone with John Delucia and i could immediately tell just from the phone conversation that he really cared about finding the root of the problem and fixing it, while making it as easy and stress free for me as possible. John also made a big effort to make time available as soon as possible, as the issue with my jeep was time sensitive. He was able to schedule an appointment for me 3 days later, which was fantastic. When i met him in person, he was incredibly friendly, knowledgable, and confident that they could resolve the ongoing issues id been having with my suv. He took great care of me, and my car, and he and his team finally fixed all of the issues i had been having. I cant thank John enough for all his help! I will definitely be bringing my car back to him specifically, as i feel confident in him taking care of me and my vehicle. Thanks again for everything John!! Chris More

Great experience with sales A wonderful Experience with Sean bouthillier! Was very aware of my time crunch and made sure to get me exactly what I wanted in a timely manner!! A wonderful Experience with Sean bouthillier! Was very aware of my time crunch and made sure to get me exactly what I wanted in a timely manner!! More

Local dealer is best Our visit Auburn Chrysler Dodge Jeep was just supposed to be for a test drive but they were just so great from the first moment we arrived that we fel Our visit Auburn Chrysler Dodge Jeep was just supposed to be for a test drive but they were just so great from the first moment we arrived that we felt comfortable enough to buy the Cherokee immediately after driving it. Jennifer Patton is very friendly, professional and knows her products well. She doesn't smother you with sales stress and handled our deal smoothly and efficiently. Thanks to her, we now own the car that best suites our needs. Thank you, Jennifer! More

Good Service Sean Bouthillier my service adviser, an effective communicator did an outstanding job in processing my service request for the repair of my 2006 Dodge Sean Bouthillier my service adviser, an effective communicator did an outstanding job in processing my service request for the repair of my 2006 Dodge Ram 2500 diesel that needed a water pump and belt replaced. All work was done to my satisfaction... A bit pricey though... More

Grand Cherokee Limited Purchase After trying two different dealerships I went back on the computer and through the chat system and Magnussen's web located exactly what I was looking After trying two different dealerships I went back on the computer and through the chat system and Magnussen's web located exactly what I was looking for. Called the dealer and verified the vehicle was availability. I was inform it was still available and it would be out front when upon my arrival. I was instructed to ask for Markus Becker. I was greeted upon arrival by Markus and the vehicle was in front as they said it would be. I looked at it and it was exactly what I was looking for and went straight in to negotiate the purchase. I was allowed more than anyone else on my trade in. Markus was exceptional and very professional. After coming into an agreement on price trade in and finance the process really accelerated. I was introduced to BG Gardner and we were done within 30 minutes. BG was also exceptional and knowledgeable with finance and additional warranty programs. It was a very pleasant experience and would highly recommend the Dealership, Sales Staff and Parts Department. More

Great Customer Service Brian is great. He is always very friendly and helpful. Definitely worth asking for him when you take your car in for service as you will get great Brian is great. He is always very friendly and helpful. Definitely worth asking for him when you take your car in for service as you will get great customer service. More

Used truck purchase We had a very enjoyable experience. Jennifer was very knowledgeable in the products that she is selling . When we set down to purchase the truck th We had a very enjoyable experience. Jennifer was very knowledgeable in the products that she is selling . When we set down to purchase the truck they made it quick and simple More

No stress purchase Auburn Dodge was the third Dodge Dealership I visited. The first two dealerships were unwilling to deal or have in there inventory the model I wanted. Auburn Dodge was the third Dodge Dealership I visited. The first two dealerships were unwilling to deal or have in there inventory the model I wanted. My salesperson was Jennifer Patton. Not only did she find the Ram 2500 pickup I was looking for, she answer every question I had about the pickup. Dealing with Jennifer Patton was personable and fair with no stress. Auburn Dodge gave me a fair deal for my trade-in and purchase price for my new Ram 2500. More

routine oil change Robert Towe was extremely helpful and personable. Loved also hearing how all the staff relate to customers and each other!! All are very caring and w Robert Towe was extremely helpful and personable. Loved also hearing how all the staff relate to customers and each other!! All are very caring and wanting to do a wonderful job for whom ever they encounter. More

Great service from John Delucia John went the extra mile to ensure that everything was checked in order to fix the problem we had with our Jeep Cherokee. He arranged for a rental ca John went the extra mile to ensure that everything was checked in order to fix the problem we had with our Jeep Cherokee. He arranged for a rental car so that my wife would have a way to get to work with minimal interruption. We were pleased with John's service. We will ask for John every time. More