
Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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Fantabulous Shannon Weir is a wonderful, helpful Service Advisor ~~ Thank You for having him there as a wonderful advisor and friend. I know the next visit will Shannon Weir is a wonderful, helpful Service Advisor ~~ Thank You for having him there as a wonderful advisor and friend. I know the next visit will be worth my time :) More
warranty work No problems, work done correctly. Brian Evans, my service advisor was very proactive and called me every afternoon with updates on the repair work No problems, work done correctly. Brian Evans, my service advisor was very proactive and called me every afternoon with updates on the repair work for my Jeep. The work done was explained to me when I picked up Jeep from dealer. No issues on work done last week. Great dealer who has a genuine interest in customer satisfaction. More
Brian Evans is the best service person Brian Evans at Auburn Dodge Chrystler Jeep is the best customer service person I've ever delt with. Everyone at this dealership is great, but Brian is Brian Evans at Auburn Dodge Chrystler Jeep is the best customer service person I've ever delt with. Everyone at this dealership is great, but Brian is absolutely wonderful. I'm always well taken care of and I highly recommend this service center. Thank you Brian Cris B More
Exhaust Leak In Jeep Grand Cherokee A special thanks to my Service Adivsor, Lili Steele, for taking care of the repair of the exhaust leak on my 2011 Jeep Grand Cherokee. It turned out A special thanks to my Service Adivsor, Lili Steele, for taking care of the repair of the exhaust leak on my 2011 Jeep Grand Cherokee. It turned out to be 2 broken studs, one of which couldn't be extracted from the head. The exhaust manifold had to be removed and replaced, the head pulled and the stubborn studs replaced. Lili kept me advised on the status of the repair every step of the way. Since the vehicle is a Certified Pre Owned car, the repairs and the rental car were provided at no charge. Another bonus! The car is now working perfectly and I was extremely satisfied with the process and the end result. More
Best Dealership and Service Department in the Foothills Thanks Brian for your outstanding service ... the whole team at Auburn Chrysler Dodge Jeep and Ram are fantastic... we have purchased our Jeeps and o Thanks Brian for your outstanding service ... the whole team at Auburn Chrysler Dodge Jeep and Ram are fantastic... we have purchased our Jeeps and only have them serviced at the dealership... all departments are friendly, helpful and most of all understanding... Thanks Jim Phillips More
Thank you Brian Evans went out of his way and stayed late on a Friday to ensure our vehicle was checked in after hours. In addition, now I get he had the next d Brian Evans went out of his way and stayed late on a Friday to ensure our vehicle was checked in after hours. In addition, now I get he had the next day off Brian completed all the computer work and checked in on the following day (his day off) to ensure the service was completed. Thank you for the follow up! More
Excellent service and knowledge October 25,2017, I was provided excellent skills & knowledge for the service of my 2005 Chrysler Crossfire car, by Lilly Steele. She exhibited her ski October 25,2017, I was provided excellent skills & knowledge for the service of my 2005 Chrysler Crossfire car, by Lilly Steele. She exhibited her skills of professionalism, honesty and knowledge of my vehicle and her estimates were clearly explained and written. I am extremely pleased with her hard work ethic and commitment to her clients is to be commended. Shandis McKray More
Excellent service Thank you James Helling for your excellent service. I've brought all of my Dodge vehicles in the past to your service center and have been very satisf Thank you James Helling for your excellent service. I've brought all of my Dodge vehicles in the past to your service center and have been very satisfied with the service. More
Very good service experience Brian Evans provided excellent service. My 2017 Ram 2500 diesel experienced a bizarre transmission failure, and the transmission technician was top no Brian Evans provided excellent service. My 2017 Ram 2500 diesel experienced a bizarre transmission failure, and the transmission technician was top notch in his repair and the attention to detail from speaking with him. Brian was the one who took me back to speak with him to ensure me it was in good hands. Brian kept me informed the whole way through the process, and they were able to expedite the parts from Texas to get the truck repaired for me before the holiday. Additionally, Brian and the technician noticed other things that were not right unrelated to the transmission, and took it upon themselves to get it all fixed. Really, one of the better service experiences I have had. Thank you guys. My truck will be serviced by you throughout its lifetime. More
Auburn dodge - AAA Toby Pass in service was just great, I'm 58 so I've been around the block with shops - These guys will treat you right- best I've had. Recommend Toby Pass in service was just great, I'm 58 so I've been around the block with shops - These guys will treat you right- best I've had. Recommend highly More