Auburn Chevrolet

Great First Time Car Buying Experience For being a first time car buyer, I felt very much at ease working with John Helland to reach an ideal purchase agreement on my new Chevy Cruze. All o For being a first time car buyer, I felt very much at ease working with John Helland to reach an ideal purchase agreement on my new Chevy Cruze. All of the individuals that I encountered at Auburn Chevrolet seem to be trustworthy, and genuinely interested in achieving top notch customer satisfaction. I would highly recommend purchasing your next Chevy from one of these guys! Thank you for a painless, comfortable shopping experience More

Buying experience For the first time, for as long as I can remember, the most painful part of a car purchase has up to know been the price point of the new car. In this For the first time, for as long as I can remember, the most painful part of a car purchase has up to know been the price point of the new car. In this case, it was the easiest. The dealership work harmoniously together and will definitely will be coming back for future automobile purchases. Friendly and knowledgeable. More

Phil is great! I have been to a number of dealerships and the experience is the same; aggressive sales pitches, tons of pressure, and overall unpleasant. Auburn Chev I have been to a number of dealerships and the experience is the same; aggressive sales pitches, tons of pressure, and overall unpleasant. Auburn Chevrolet was none of these. Auburn Chevrolet worked with our credit and budget and Phil worked hard for us to get a price we could ultimately say yes to. Phil new his stuff, was personable, and really made the experience what it was. I can't say much for any other salesman there, but I would recommend Phil to any of my friends and family in need of a vehicle. More

They make it easy! We are lifelong Chevy enthusiasts. Just something about that Bowtie! After re-locating to the area last year, my wife and I decided it was time to We are lifelong Chevy enthusiasts. Just something about that Bowtie! After re-locating to the area last year, my wife and I decided it was time to start shopping for a new dealer. Both of us had been buying Chevys from our hometown dealers for years. Auburn Chevrolet was a natural choice, given it's proximity to our home. But knowing not all dealerships are created equal, we approached our first sales visit with some trepidation. That was quickly proven to be unwarranted. Within a few minutes of arriving on the lot, we were greeted, and being shown around by a true sales professional. Over the next hour or so, there were no hassles, and no pressure -- just the facts, and a very helpful attitude. Having done all the research we needed in advance, our visit was really just to sit in the actual cars. We quickly settled on a few scenarios. The next step was just seeing the numbers on paper. There wasn't any need for dickering -- we got what we wanted for both our trades -- and were able to take advantage of some very generous Chevy rebates and incentives. At the end of the deal, Erick and Mitch couldn't have made it easier! All of the sales, finance, and service staff were courteous, professional, and made us feel welcome. We'll be doing more deals with the Auburn Chevrolet team for sure, and won't hesitate to send friends and family their way. They truly made our experience easy! More

Not bad. Pretty typical car buying experience. The deal you get will depend on how prepared you are. Know what you're willing to pay for the car you want, and Pretty typical car buying experience. The deal you get will depend on how prepared you are. Know what you're willing to pay for the car you want, and what you want for your trade-in before you go in. And, as always, be prepared to walk away if you're not satisfied with the deal. Haven't used their service department yet, so can't rate it. On the plus side, I haven't considered buying a Chevy since I owned a '55 in the late sixties. But they're making some good little cars now. The Sonic I bought beat out all the others I tried out within the same class and is highly rated by Consumer Reports. Plus, I can now make fun of all my friends that drive foreign cars for being anti-American. Go America! More

Amazing again!!! This is my third purchase at this dealership and I love the experience every time!! Arturo was great at billing a relationship with us rather then jus This is my third purchase at this dealership and I love the experience every time!! Arturo was great at billing a relationship with us rather then just getting a sale, I believe that is the key in having people come back. Even the manager came over and introduced himself after the deal was done, a WOW + experience all the way around! More

Great service very friendly and helpful. I never felt pressured to buy anything and everyone was more than happy to work with me to get me what I wanted. I will definitely recommend this dealership and I pressured to buy anything and everyone was more than happy to work with me to get me what I wanted. I will definitely recommend this dealership and I will be going back for all my service needs. Very very happy with my new Traverse. More

So I thought I had an amazing experience when I first left the dealership. I told them a payment number I would have to stay below and they were able to meet it and told me all the amazing things about m left the dealership. I told them a payment number I would have to stay below and they were able to meet it and told me all the amazing things about my car. I left very happy. Shoot to the next day...I get a phone call from John and he tells me he just missed a form for me to sign (liar, this turned out to be more than just a missed form). So I had to drive 40mins into the dealership the next day. When I got there, Pavel informed me that my payment would be going up almost $20 (putting me over the limit I told them I was comfortable with) because THEY screwed up on the paperwork and thought my gap insurance would be covered over my 88 month loan but apparently its only covered on an 84 month loan (they also knew gap ins was an absoulte MUST for me). This is something I should not have had to worry about. This is their job to know. I left the dealership the first time, telling everyone how much I loved it and I had actually gotten 2 people to say they would go out to look and possibly purchase a car. And now, im going to tell everyone not to go because I feel as if I got deceived. I bought the car because it was where I was comfortable with the payment, and then the next day after its been purchased, it gets raised. That to me is VERY unethical. More

I was talking with Faiz for about four months off and on. He was an excellent sales rep. I wanted the new corvette stingray, and he was very knowledgable and able to answer all my questions. He was always He was an excellent sales rep. I wanted the new corvette stingray, and he was very knowledgable and able to answer all my questions. He was always prompt and very courteous. There was never any pressure and I was able to take my time in making my decisions. I love my new car. Thank you. More

I spoke with Dylan over the phone on the day i came in due to the original person i had the appt with had to leave due to a emergency. i told Dylan my situation before i got to the dealership because i di due to the original person i had the appt with had to leave due to a emergency. i told Dylan my situation before i got to the dealership because i didn't want to waste my time nor waste his. i had a wonderful experience as soon as we walked through the door until i left less then 2 hours later. everyone was very friendly and i didn't seem pressured at all. i love my new car and would recommend auburn Chevrolet anytime!! as a matter of fact i did when i left my son in law should be calling Dylan this weekend. Thanks Dylan and Auburn Chevrolet!!! More